If you were to look up the definition of AMAZING and THE BEST REAL ESTATE AGENT EVER, Laura's name would be right there! Being a good agent is one thing, but being genuine, handling potentially difficult situations with aplomb, having an incomparable knowledge base, being very responsive, and being able to always offer solid references and resources are what make Laura a true stand out. She is the best example of how intelligence, professionalism, and a sincere care and concern for all parties involved can result in the ideal sale that you want. My sister and I were selling a building that we had inherited, which had a tenant in one of the units, and my sister lived in the other. It was a bit tired and worn looking, but Laura encouragingly saw the potential and had no doubts it could sell, and she was right! We received MULTIPLE OFFERS, and the winning one was 25% OVER ASKING PRICE!!! This is quite beyond what I had imagined going into this sale, and I have Laura to thank for this! Amanda Martin also helped with the sale - they make an excellent team! RESOURCES: With Laura's recommendations and help obtaining bids, all of the painting, hauling of old furniture and other items, removal of carpets, cleaning, and staging (Robin Chudy of Robin's Nest - super job!) equated to a very presentable showing. What a difference! MARKETING MATERIALS: It was so rewarding to see all of the photos on the very sleek website for our building (I never knew the place could look so light-filled and airy). Equally professional were the full-color flyers distributed at the open houses which were printed on nice stock. UNDERSTANDING LEGALITIES: This is my first time selling property in San Francisco; I previously only sold homes that my family and I lived in in the suburbs. Navigating San Francisco's laws and codes was a mind-boggling experience, which, if not for Laura, I would have spent hours understanding. She provided us with information and links to attorney's websites that clearly explained all issues - from tenant's rights, to any possible legal complications. ACCURATE TIMELINE: Laura provided us with a preparation and marketing calendar, and quickly updated it when necessary. Her timeline on the marketing calendar was something I had not experienced before - it went according to plan: from the date the property was to be listed on the MLS to when the date came to review offers, it played out in the best possible way! RESPONSIVENESS: Her degree of responsiveness is unparalleled. I've emailed her at all hours, and I never have to wait long for a reply. If it's late at night I'll receive a reply first thing in the early morning. During the day, she replies so quickly. She's on top of everything, and when you speak with her, her can-do attitude is inspiring. I know we're only one of her clients, but it feels like we're the only one! FAIR: My sister and I were coming from different viewpoints on what we wanted overall, and Laura was admirably very fair in acknowledging that she represents us both, and always presented alternative options that may not have yielded in an easy sale, but that were available if that's we wanted to do. NO PRESSURE: There was absolutely no pressure at any step of the way; she always made sure we had all of the information before we made a decision, and that we were comfortable with it. Her honesty is refreshing. FORESIGHT: Laura has the foresight to anticipate what you may need in connection with the selling. For example, she introduced my sister to her financial advisor to help her figure out a plan to move forward after the sale, and provided her with the contact information of two individuals at Progressive Property Group, who educate and help people find rentals in SF. HELPFUL BEYOND THE SALE: She never hesitates to help out. I asked if she knew how to determine the value of the property from when I first inherited it years ago, and she said she would go the SFAR office to look up comp sales from back then, since the information was not online. BOTTOM LINE: I would highly recommend Laura! None of this would have been possible without her insightful input, confidence, positivity, and hard work, all of which she makes look easy. THANK YOU, LAURA!!!