I am the Power of Attorney for my aunt, and was responsible for the sale of her house in Gloucester, MA. Patty Knaggs was the agent handling the real estate sale. This was not an easy house to sell due to its state of disrepair. Patty met and exceeded my highest expectations. Communication was clear and prompt. She was available at any time or day necessary. Each step of the advertising, viewing and sale negotiations were explained in advance, and any changes along the way were immediately communicated. Patty fielded many questions and was open to suggestions made by me. On a personal level she was a positive influence on what can be a difficult series of events.