I recently contacted this agency thinking that I was in good hands due to the reviews. I was going to put my house up for sale and was also doing some home shopping for a family member. I had set up an appointment with the listing agent as well as the buyer's agent to get everything done in one place. As soon as I finished with the buyer's agent and the "mortgage" company they used, I got an email from the listing agent stating that he is cancelling the appointment to list my house because he spoke to the buyer's agent regarding my family member's home buying situation. What does that have to do with me listing my home for sale? I'm not so sure. Two totally different situations and he pretty much cancelled because of "his conversation with the buyer's agent". I thought to myself that there are 2 different people doing 2 different things and both are unrelated. Well I'm glad to see that they were NOT a match for us because of their inability to "discuss facts" with their potential clients.