We were shopping our loan rate through a few different lenders and Lex went above and beyond to make sure she provided the best available rate for us. She took the time to answer all of our questions and delivered personalized customer service. She was extremely organized and did a thorough review of all of our documents and information prior to closing to ensure everything was correct and as discussed. We really appreciate all of her hard work and personal service to make this process smooth and efficient. There were no surprises at closing and we felt confident that we got the best rate possible on our loan, thanks to Lex!