Ratings & Reviews

 

  
 

12/19/2014 - john.whidden
Sold a Single Family home in 2014 in North Andover, MA.

Eric was outstanding to work with. When issues arose they were handled jointly with our thoughts, but with their expertise mixed in. We were pleased with the process from start to finish.

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12/19/2014 - zuser20140531160324596
Sold a Single Family home in 2014 in North Andover, MA.
Primary point of contact: several associates

Completely satisfied with professionalism of Lillian and her staff. My selling experience with her office was excellent. We had many families looking at our property constantly, with open houses and almost daily viewings.

Communication was also very good and staff was most helpful answering questions.

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11/17/2014 - denisekena
Sold a Vacant Land home in 2014 for approximately $250K in Andover, MA.

Living in Pennsylvania but needing to sell a property in Andover, MA, Lillian Montalto became an amazing resource for me. From listing to sale, she worked diligently to sell my odd-shaped piece of land with its many zoning issues to overcome. Her local knowledge and awareness of the target market for this property was invaluable. Additionally, Lillian's professional staff is second to none. They kept me informed every step of the way up through settlement. If you are in need of a truly professional realtor, one call to Lillian is all you need to start the process.

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06/24/2014 - steveprincipe
Bought a home in 2010.

For 2 years, we worked with Lillian in our search to build/buy a home Andover. During that time we met with three different builders and looked at many houses, but nothing was quite right for us. She was extremely patient throughout the entire process. Finally, we came across a listing for a partially competed home in Concord. I forwarded it to Lillian and she worked her magic - getting all the information she could about the house, introducing us to a builder (who we are now friends with) that she trusted, meeting with him at the house to review it's potential. With Lillian's help, we were able to come up with an offer that worked for us. Although it was a long and drawn out process of finally having our offer accepted and closing on the home, Lillian stuck with us. We undertook a unique and difficult project that I would not have felt comfortable undertaking had Lillian not been our realtor. I know that she truly had our best interests in mind and did not let anything fall through the cracks. I trust her judgement and her advice. She is extremely knowledgeable and I felt completely comfortable that she would do all she could to get us the very best deal....and she did. It's hard to argue that we didn't get the deal of the century! Lillian could have easily sold us a so-so home in Andover for far more than what we paid for our home in Concord....she could have given up....or handed us off to someone in her office, but she didn't. What we appreciate about Lillian is that she enthusiastically helped us find the house of our dreams - fighting for us, introducing us to a builder that could best help us - even though she made far less commission selling us this house than something else in Andover. And then, she gave us sound advice on selling our home in Melrose, which we did FSBO! We have dealt with other realtors and Lillian is by far the most knowledgeable and patient. She cares about her customers.

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03/23/2014 - andoverhome
Sold a home in 2013.

Really bad experience. Lillian is at the end of her career and thinks all she needs to do is slap an old photo of herself on a lawn sign, and if the house doesn't sell, it's the seller's fault. Her advice, whether on pricing or staging or marketing, was consistently bad, and her attitude was "you, the seller, work for me...I don't work for you...I'm doing you a favor."

I think the $450-650,000 market isn't her market and she is now focused on seminars, her own developments, her electricity scheme, and big ticket houses. Little engagement from her. In three months, her company showed the house to three people. All the work was done by brokers from other agencies.

We called Lillian on the lousy job she did and, of course, it was our fault, all we needed to do was cut the price. "New Price" is a very common feature on her signs, and that seems to be her only marketing strategy. We finally sold our house, $15,000 below the appraised value, and no thanks to Lillian. Another agency found the buyer.

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05/29/2013 - user8399623
Sold a Single Family home in 2013 for approximately $1.0M in Andover, MA.

My wife and decided to purchase a home back in the North Shore area. We contacted a couple of agencies including ones we had prior experiences. From the very first moment of contacting Lillian I was impressed. We decided to work exclusively with her office. Although we worked directly with Eric Frahlich of her office, I was assured by Lillian the service would be consistent. We had three very different categories of homes for our purchase at various price points for reasons to lengthy to go into here. In addition we had very specific criteria we were looking for regardless of the category of home we found. Eric worked tirelessly in finding the absolute PERFECT home for us - absolutely hitting everything on our criteria list! Pre and Post closing, Lillian Montalto's office and Erich in particular have been an absolute delight. Truly it is refreshing when you read about the good things people experience, read the advertisements and commercials....but then to actually experience it yourself without anything being missed - I'm impressed! I would without hesitation recommend you contact this office; I'm certain the training transcends from the top through Lillian all the way to reception. Bottom line: you would be doing yourself injustice if you at least did not let Lillian Montalto's office win your business - it's well worth it!

P. O'Neill

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05/28/2013 - user6848964
Showed home in 2013.

Extraordinary customer service, knowledge, capability and always returned all phone calls promptly.....access to the very BEST real estate. Lillian has been my go-to real estate agent for years and she has always directed me in the right direction on multiple purchases and sales. Our working relationship has always been stress free and pleasant.

Lillian is the cream of the crop agency when it comes to real estate and the fact that Liliian Montalto really loves what she does shows every time I talk with her! Can't go wrong with Lillian Montalto!

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04/25/2013 - user799185
Listed, but didn't sell my Single Family home in 2011 in Andover, MA.

Hired her as a relocation specialist to list and sell our home. Photograghs taken were poor and did not adequately represent home's assets. She provided conflicting advise on what we should do to increase marketability and lost us a lot of money in the end.

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04/20/2013 - user5261803
Sold a Single Family home in 2013 for approximately $850K in Andover, MA.

Lillian Montalto just sold our home for us. I would highly recommend her for your buying or selling needs. Not only is she extremely knowledgable, her staff is courteous and responsive. I always had phonecalls or emails returned quickly, never being made to feel that I was one of the crowd. I felt respected and treated with importance. Her experience in Real Estate, and her successful track record has earned her the wonderful reputation that she has locally here in the Andover area. Our home was priced right and we got wonderful tips on how to get it ready for sale. Choose Lillian, you won't regret it.

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04/17/2013 - user70363504
Sold a home in 1994.

Lillian Montalto is the consumate professional. Not only is she beautiful inside and out, she's one of the top realters in the countrty!

The bottom line is, you can't do any better than Lillian.

She sold our old house on Turnpike Street (route 114) in North Andover. We tried to sell it ourselves, what a joke! We got all drive-by's. The woman realter who sold us the old six-year-old garrison colonial house. I called Lillian about an ad in the No. Andover Citizen (town newspaper). She wa was too "laid back".

My husband and I saw a listing for a new development above and behind rt.114 in North Andover off the highway, .

To make a long story short (if possible), She recommended that we put ceramic tile in our small foyer. Well, we had one offer,and we accepted that offer. The couple still lives there.

My husband used to drive around to look for and at houses.

He found a charming ranch on a cul-de-sac in Andover. Lillian showed it to us and , yes, we bought the house, and again, the rest is history.

Lillian always goes above and beyond the call of duty! Please consider Lillian Montalto for your home-buying and selling needs!

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