- Will never recommend
04/25/2013 - user799185
Listed, but didn't sell my Single Family home in 2011 in Andover, MA.
Hired her as a relocation specialist to list and sell our home. Photograghs taken were poor and did not adequately represent home's assets. She provided conflicting advise on what we should do to increase marketability and lost us a lot of money in the end.
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- Unlikely to recommend
12/21/2012 - idc1
Sold a home in 2000.
Had very bad experience selling and buying the property. Had to compromised because she didn't pickup the phone even though she was not in the meeting in the morning. After calling for more then an hour and leaving couple of messages. found her in her office and caught her sitting with no one and talking to no one coincidentally as needed to reach someone in her office desperately and upon visit to her office on the same day when after leaving my last message. She was to communicate with the builder within certain time line during the construction. As a result work was never materialized as she didn't response to the mater in time. Work was not completed by construction company. Also had to pay to lawyer to get some of the work done. We had to close even builder didn't complete the work. She favored towards the seller even working as buyers agent. Had to pay not only more to seller at closing but some of the items were missing in the home. While selling the property she market it so high that it went at very low price in sellers market. Selling: After settling for a certain price buyer was able to reduce even for the tank of oil left for buyer. She didn't even show up for closings. Sent the staff member who didn't utter a word. No negotiations skill.

*She knows How to get listing by telling small houses put bread on her table.
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Response from Lillian on 01/10/2013
I believe this person has the wrong agent. I have no idea who they are and will pursue an investigation for the negative allegations posted about me. If I had a problem with a person in the year 2000, I would certainly have addressed it with them personally in the year 2000 not waited 13 years later. I have never represented a person that hired me and worked for the benefit of the other party. My years in this business and reputation are a testament to my integrity.

 

- Will never recommend
03/23/2014 - andoverhome
Sold a home in 2013.
Really bad experience. Lillian is at the end of her career and thinks all she needs to do is slap an old photo of herself on a lawn sign, and if the house doesn't sell, it's the seller's fault. Her advice, whether on pricing or staging or marketing, was consistently bad, and her attitude was "you, the seller, work for me...I don't work for you...I'm doing you a favor."

I think the $450-650,000 market isn't her market and she is now focused on seminars, her own developments, her electricity scheme, and big ticket houses. Little engagement from her. In three months, her company showed the house to three people. All the work was done by brokers from other agencies.

We called Lillian on the lousy job she did and, of course, it was our fault, all we needed to do was cut the price. "New Price" is a very common feature on her signs, and that seems to be her only marketing strategy. We finally sold our house, $15,000 below the appraised value, and no thanks to Lillian. Another agency found the buyer.
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- Highly likely to recommend
04/20/2013 - user5261803
Sold a Single Family home in 2013 for approximately $850K in Andover, MA.
Lillian Montalto just sold our home for us. I would highly recommend her for your buying or selling needs. Not only is she extremely knowledgable, her staff is courteous and responsive. I always had phonecalls or emails returned quickly, never being made to feel that I was one of the crowd. I felt respected and treated with importance. Her experience in Real Estate, and her successful track record has earned her the wonderful reputation that she has locally here in the Andover area. Our home was priced right and we got wonderful tips on how to get it ready for sale. Choose Lillian, you won't regret it.
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- Highly likely to recommend
04/17/2013 - user70363504
Sold a home in 1994.
Lillian Montalto is the consumate professional. Not only is she beautiful inside and out, she's one of the top realters in the countrty!

The bottom line is, you can't do any better than Lillian.

She sold our old house on Turnpike Street (route 114) in North Andover. We tried to sell it ourselves, what a joke! We got all drive-by's. The woman realter who sold us the old six-year-old garrison colonial house. I called Lillian about an ad in the No. Andover Citizen (town newspaper). She wa was too "laid back".

My husband and I saw a listing for a new development above and behind rt.114 in North Andover off the highway, .

To make a long story short (if possible), She recommended that we put ceramic tile in our small foyer. Well, we had one offer,and we accepted that offer. The couple still lives there.

My husband used to drive around to look for and at houses.

He found a charming ranch on a cul-de-sac in Andover. Lillian showed it to us and , yes, we bought the house, and again, the rest is history.

Lillian always goes above and beyond the call of duty! Please consider Lillian Montalto for your home-buying and selling needs!
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- Highly likely to recommend
04/12/2013 - user7788757
Sold a Single Family home in 2001 for approximately $775K in Boxford, MA.
Lillian Montalto sold my house in Boxford, MA. in 2001. Her organization and attention to detail was by far the most professional and efficient. My children still to this day receive McDonald bucks every single birthday, she does not miss a beat.. The effort that she puts in to produce raving fans is applaudable.
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- Highly likely to recommend
03/22/2013 - user7090495
Bought a home in 2013.
We are in the process of purchasing a home and used Lillian as our agent. We close in two weeks and thus far both her and her office have been amazing! They are always available to help and answer questions and settle any anxieties. Lillian is so professional and knowledgeable... especially about new construction. She was very open with my husband and I about the houses we saw and what to look for and what she thought and recommended. Not only is she incredibly knowledgeable, but she is so easy to spend full days with... and that's so important when going out house hunting! We enjoyed all of the time that we spent with her and had great conversation and a lot of laughs during what could've been a stressful experience. We are looking forward to moving into our amazing new home in less than two weeks! Thanks Lillian and your awesome team!
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Response from Lillian

 

- Highly likely to recommend
03/07/2013 - user77319929
Sold a Single Family home in 2013 for approximately $575K in Andover, MA.
Being a widow, the process of selling my home of 20 years seemed overwhelming at times. Lillian and her team always made me feel "cared for". Every call to the office was answered by a real person and received a timely response. Lillian is a caring coach who saw me through from beginning to closure.
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- Highly likely to recommend
09/30/2012 - krisjoshchance
Showed home in 2012.
Lillian Montalto is an exceptional professional. As a relocation consultant, I work with realtors on a daily basis. She is one of the best I've encountered and certainly the best in the Andover area. Lillian always responds quickly, and delivers complete service and information.
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- Highly likely to recommend
06/24/2014 - steveprincipe
Bought a home in 2010.
For 2 years, we worked with Lillian in our search to build/buy a home Andover. During that time we met with three different builders and looked at many houses, but nothing was quite right for us. She was extremely patient throughout the entire process. Finally, we came across a listing for a partially competed home in Concord. I forwarded it to Lillian and she worked her magic - getting all the information she could about the house, introducing us to a builder (who we are now friends with) that she trusted, meeting with him at the house to review it's potential. With Lillian's help, we were able to come up with an offer that worked for us. Although it was a long and drawn out process of finally having our offer accepted and closing on the home, Lillian stuck with us. We undertook a unique and difficult project that I would not have felt comfortable undertaking had Lillian not been our realtor. I know that she truly had our best interests in mind and did not let anything fall through the cracks. I trust her judgement and her advice. She is extremely knowledgeable and I felt completely comfortable that she would do all she could to get us the very best deal....and she did. It's hard to argue that we didn't get the deal of the century! Lillian could have easily sold us a so-so home in Andover for far more than what we paid for our home in Concord....she could have given up....or handed us off to someone in her office, but she didn't. What we appreciate about Lillian is that she enthusiastically helped us find the house of our dreams - fighting for us, introducing us to a builder that could best help us - even though she made far less commission selling us this house than something else in Andover. And then, she gave us sound advice on selling our home in Melrose, which we did FSBO! We have dealt with other realtors and Lillian is by far the most knowledgeable and patient. She cares about her customers.
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Professional Information
Lillian Montalto
Address:
Lillian Montalto Signature
Properties 34 Park Street, Suite One
Andover, MA  01810
Phone:
(978) 710-0618
Cell:
(978) 735-2631
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Websites:
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Advice posts:
3
Screen name:
lillian2
Member since:
01/25/2008