Lisa is absolutely wonderful! She is highly knowledgeable, can answer virtually ANY question and not only regarding real estate buying//selling. We were first-time buyers, and she was extremely patient and guided us through the process very thoroughly. We were buying a short sale house, and, naturally, encountered a few problems with closing, and Lisa was so nice and kind that she even offered us to stay at her place! She is very attentive too: she brought me presents for the baby shower!! She is very articulate and negotiates well, answers email or text almost immediately. She knows what insurances are best and can recommend very good home inspection service. Very charming personality and pleasant to work with in general. Overall, Lisa Ruiz has my most enthusiastic recommendation!