We just purchased our new house! Lynn is our agent. I saw her information in the website of Zillow. I called her on the day before Chirstmas eve. I didn't expect her to take me to the house on Chirstmas eve. But she agreed! That is Lynn. She is working very hard. Sometimes I'm even wondering she should take more rest! We lost the first house. She told us we should offer a little higher if we really wanted this house. We didn't because we thought we might have chances too. But we failed. So I think we should trust her more. This house we have now also had a multiple offer. We finally got it With her help. She is a nice person, more like a good friend, a sweet heart. I always missed my mom when I saw her! If you want to buy a house, I recommend Lynn. She is a very good agent. But remember every agent is not perfect. You even couldn't expect too much from your mom. Hope you agree with me. What you need to do is to find a good one. And you need to tell her what you want and what you don't want. Remember communication is very important!