Ratings & Reviews

 

  
 

10/09/2014 - steve bryan jr
Bought a Single Family home in 2014 in Yonkers, NY.
Primary point of contact: Christiam Velez

Our primary contact and agent was Christiam Velez - who works with Luis. Christiam is very knowledgeable and understanding. We definitely got the impression that she puts her clients needs and requirements first. She was always available when needed to answer any questions we had. She also helped educate us with the process of buying our first home and provided many references for things needed such as Inspection, RE Attorney, and Title companies.

We felt her input was always honest, straightforward and respectful. Our brief encounters with Luis proved to be the same. He showed the same level of knowledge and understanding. Luis was very professional and it was a pleasure working with his team.

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10/05/2014 - noelisrivera5
Sold a Townhouse home in 2014 in Fordham, Bronx, NY.

James is a very responsible, helpful, attentive. She was very good at returning phone calls and texts in a respectful manner and timely. I'm glad and satisfied to have her as a broken and highly recommend her.

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10/01/2014 - alexandra g marchany
Bought a Townhouse home in 2014 in Fordham, Bronx, NY.
Primary point of contact: Jane Federoff

We had an exceptional experience with Jane. She believed she would be able to help us buy our first home and she did. Jane is savvy and incredibly fluent in dealing with all other parties involved. Jane understood our needs and was so willing to be flexible to accommodate us. We met on weekends, early in the morning and exchanged several text and calls after 8pm. She was honest and told us important deal breaking information up front. Any question we had was answered until we COMPLETELY understood, not just once but over and over again until we registered the information. Jane's negotiation/ advocacy skills are tireless, she always gave us regular updates and called the Supervisor's, Supervisor to make progress. Having Jane in our corner made the difference.

She has built a network of trust worthy peers and referred us to different people for different services. That is when we met Vlora Shala from Luxury Mortgage. Another powerful, intelligent woman who is a Master in field as well.

We deeply appreciate the help that was given to us and will promote and advertise to use Jane Federoff as your realtor. She moved mountains for us, she is a GODSEND ! Vlora Shala is amazing and this team is quality!!!

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08/19/2014 - prrfectkittycat
Bought a Apartment home in 2014 in Woodlawn, Bronx, NY.
Primary point of contact: Christiam Velez

This was my first hi me buying experience and the Luis Keller team supporter me every step of the way. They made sure to educate me about the process, they always provided me with as many details as possible regarding the properties I was interested in and they made time for me to see the properties at my convenience. They made my home buying experience as personable as if it was their experience as well. Thank you again Christiam Velez (the agent I worked with) and the Luis Fernandez Team.

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08/19/2014 - heydidelacruz
Bought a Multi Family home in 2014 in Williamsbridge, Bronx, NY.
Primary point of contact: Christiam Velez

I had worked with an agent from Luis Fernandez's team (Christiam Velez). She was a truly professional, responsible, reliable, with great negotiation skills and very patient. She helped me find exactly what I wanted. She is an outstanding agent and also a great human being.

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05/30/2014 - crazymamy
Sold a home in 2014.

After interviewing different agents to sell our home there was something about Luis that gave us the comfort and confidence to work with him. He was able to put our house into contract within 15 days! I would def recommend him, him & his team made sure to be on top of their work and communicated to us on a daily basis. It was a pleasure working with Luis and his powerful team. We thank him for making this transaction run smoothly.

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05/29/2014 - user9458993
Bought a Single Family home in 2014 for approximately $400K in Baychester, Bronx, NY.

We were first time home buyer, and only Luis and his team answer our calls and questions. Our first and best experienced ever have we recommend this real state . Especial thank for Cristiam Velez.

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02/19/2014 - taitai
Did not respond to my inquiry in Bedford, Town of Bedford, NY 10506.

Luis Fernandez is a very sneaky Real Estate agent. He came to my home to solicit a listing about two years ago. Then two years later he has another agent contact me but never lets it be known that it was he (under a different company name), that was trying to list my home again. He is the typical agent who gives all other real estate agents a bad name, and consequently a bad reputation! He is not very knowledgeable in Westchester county. He's better off selling homes in the Bronx. He is very arrogant and pompous and doesn't know how to speak to people. I will never recommend this agent to anyone. If the review would allow me to rate him with 0 stars, that's what he would get.

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02/04/2014 - bltorresvera23
Bought a Single Family home in 2014 for approximately $550K in Hartsdale, NY.

With the great patience and expertise of Luis Fernandez we were able to get great advice and find our dream house. His professionalism goes above and beyond and is the main reason we returned to him 7 years after our first buisness with him. He is flexible and worked around the hours we needed juggling full time jobs, crazy schedules, and two young children. You be lucky to have him working on your side!

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01/27/2014 - dev4dej
Sold a home in 2013.

Luis and his team took their time in ensuring we were kept abreast in the entirety of our situation. Even through what seemed as disappointments, they were there to encourage us along and they never gave up on us despite setbacks. They did all that was necessary for our negotiations to manifest to fruition. They are world class professionals and very highly recommended.

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