So where first time home buyers and the only thing we knew is we wanted a house! The first time we met Milton we hadn't even been pre approved! He gave us a quick tatorial of a couple steps we needed to take and once getting approved we were determined. After looking at several houses in several locations we fell in love with a SHORT SALE and this bank was tough, Milton never gave up he was relentless he didn't take no or even maybe as an answer until he got a yes he kept at them! When we signed the p&s he sat with us for 3 hours explaining down to every sentence what we were signing. long story short we have been in our home for 6 months and love it. Home was originally listed at 130,000 "non negotiable" we walked away with it for 122,500. At the end of the day I certainly feel as if we couldn't have went with a more patient knowledgable realtor.