Reach Team Marco & Diane ReviewsReach Team Marco & DianeAssociate Broker (13 years experience)
9 Recent Sales (last 12 months)
Buyer's Agent, Listing Agent, Short-Sale, Property Management
06/15/2012 - KathyDevine
We connected, but it did not work out. Looking in Middle Village, Queens, New York, NY
Response from Reach Team on 06/21/2012
Hi Kathy, First off congratulations on going into contract, secondly I'm sorry you felt you were treated this way, but I do have a team and I am always the escalation point if someone is not Happy. I've reviewed everything and you contacted us on March 15th asking us to show you a short sale home for 179K in Woodhaven, NY. One of my buyer specialist J. Betancourt called and e-mailed you, but you never got back to him and you never reached out to me either, in addition one of our lender partners also reached out to you and you never returned his call. In regards to the comment about co-op's, our policy is that we would never try to sell someone something they don't want and once again I checked we never sent you co-ops, which only leads me to believe that you might have us confused with someone else in our company that may be a Zillow premier agent. Regardless, I wish you all the best and feel free to call me at 917-734-2012 if you would like to discuss this matter further.
12/20/2011 - ebfarkas
Sold a Single Family home in 2011 in Jackson Heights, Jackson Heights, NY.
Response from Reach Team on 12/21/2011
Thanks for the review Ed and thanks again for hiring me while you were overseas, as I know it's hard to not be here and put your faith in someone to get the job done. Look forward to working with your friends and family in the future.