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Mark Z

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Premier AgentTeam

368 Recent Sales (last 12 months)

Associate Broker, Associate Broker (13 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Short-Sale,
Property Management

Team reviews

I have taken some time before writing this review so that I could organize my thoughts properly. To start Mark Prinz arrive at our house that we wanted to sell. He was very professional and showed us a presentation that helped us decide to use his company to sell our house. We were excited to get the house on the market. That's where thing started to go differently that we had been told to expect. We were told that the house would go on the market in a week. I had to contact Mr. Prinz to get the photographer and a for sale sign put up in our yard after a week had gone by with no contact. We also did not get many of the services/products we were told to expect, like color brochures that potential buyers could take with them after viewing the house, and a home inspection that we had agreed to pay for. When the photographer did show up, he took blurry pictures that ended up on our listing. He also got details of our house wrong, such as ceramic tile floors, when we actually had linoleum in the bathrooms, and that we had a fenced in back yard when we have no fence at all. We had to email Mr. Prinz to get the listing corrected. We also still had no for sale sign in the yard and the photographer needed to put a small sign at the top that had a code potential buyers could use to look up the listing. He left it with me to install once the sign finally showed up. The sign did eventually show up. It was about 8 degrees that morning so when I saw the sign was installed I went out to put the small sign on top. After securing it with a couple nails I stepped back and discovered I was covered in fresh white paint. The installer had put the sign in the yard and then painted it! We were passed onto another Mark Z associate named Sandy Raden who was supposed to help us with buying our new home. She sent us links to new properties that met our criteria and we attempted to get viewings of them. We were told that until we had an offer on our house for sale that we couldn't go look at any houses to buy. Seriously! What was the point in sending us listing information if we weren't going to be able to go look at them? We spoke with Ms. Raden and expressed our displeasure at the way things were being handled. She responded that there was no point in looking at any houses until we had an offer on our house for sale because if we "found our dream house" we wouldn't be able to put an offer on it. I understood her point, but still wanted to physically look at the properties instead of relying on pictures on a web site. We tried to explain this to Ms. Raden but she held firm. Remarkably, we received an offer on our house in just 4 days. Guess what, since we haven't been able to look at houses for sale, now we are in a time crunch to coordinate our schedules so my wife and I could both look at the same house at the same time (we work opposite schedules), so our time together is very limited. Now that we had an offer Ms. Raden was more than happy to set up viewings of properties. We were passed off to another Mark Z associate, Michelle Johnson for the actual viewings. We had four set up for the same day and Ms. Johnson seemed very friendly but seemed to want us to rush through each of the four houses we had set up to look at, like she had somewhere else to be. My wife and I wanted to take our time looking as this was going to be our potential new home. One of the houses we looked at still had the owners in it, making me think that we had arrived earlier than our appointment had been for, so that was awkward for everyone. After seeing the four homes that day, My wife and I decided to put an offer in on one of them, and after getting Ms. Johnson's advice on the offer price we asked to have that submitted. The next day, Ms. Raden called me to say that there were going to be multiple offers on the house we were interested in and that she thinks we need to go over list price to get considered. I asked why Ms. Raden and Ms. Johnson were not agreeing with each other on what we should offer? Ms. Raden explained that since there were going to be multiple offers we needed to come in strong. We ended up having our offer accepted, which was great, but I feel that we were talked into into making a larger bid than we had originally planned. Ultimately it was our decision, but we were paying Ms. Raden and Ms. Johnson for their expertise in the field and I feel that we may not have gotten our interests put before their commissions. All in all our house was sold in six days and we were on our way to getting our new house. We didn't like being passed off to a different people for each step in the process, especially since we weren't told that we were being passed off. We were under the impression that Mr. Prinz was going to be our point of contact and that he would coordinate with all the others "behind the scenes". This was not the case. If you choose this company beware of these issues.

  

04/23/2015 - clanglotz
Sold a Single Family home in 2015 in Ypsilanti, MI.
Primary point of contact: Mark Prinz

I have taken some time before writing this review so that I could organize my thoughts properly. To start Mark Prinz arrive at our house that we wanted to sell. He was very professional and showed us a presentation that helped us decide to use his company to sell our house. We were excited to get the house on the market. That's where thing started to go differently that we had been told to expect. We were told that the house would go on the market in a week. I had to contact Mr. Prinz to get the photographer and a for sale sign put up in our yard after a week had gone by with no contact. We also did not get many of the services/products we were told to expect, like color brochures that potential buyers could take with them after viewing the house, and a home inspection that we had agreed to pay for. When the photographer did show up, he took blurry pictures that ended up on our listing. He also got details of our house wrong, such as ceramic tile floors, when we actually had linoleum in the bathrooms, and that we had a fenced in back yard when we have no fence at all. We had to email Mr. Prinz to get the listing corrected. We also still had no for sale sign in the yard and the photographer needed to put a small sign at the top that had a code potential buyers could use to look up the listing. He left it with me to install once the sign finally showed up. The sign did eventually show up. It was about 8 degrees that morning so when I saw the sign was installed I went out to put the small sign on top. After securing it with a couple nails I stepped back and discovered I was covered in fresh white paint. The installer had put the sign in the yard and then painted it! We were passed onto another Mark Z associate named Sandy Raden who was supposed to help us with buying our new home. She sent us links to new properties that met our criteria and we attempted to get viewings of them. We were told that until we had an offer on our house for sale that we couldn't go look at any houses to buy. Seriously! What was the point in sending us listing information if we weren't going to be able to go look at them? We spoke with Ms. Raden and expressed our displeasure at the way things were being handled. She responded that there was no point in looking at any houses until we had an offer on our house for sale because if we "found our dream house" we wouldn't be able to put an offer on it. I understood her point, but still wanted to physically look at the properties instead of relying on pictures on a web site. We tried to explain this to Ms. Raden but she held firm. Remarkably, we received an offer on our house in just 4 days. Guess what, since we haven't been able to look at houses for sale, now we are in a time crunch to coordinate our schedules so my wife and I could both look at the same house at the same time (we work opposite schedules), so our time together is very limited. Now that we had an offer Ms. Raden was more than happy to set up viewings of properties. We were passed off to another Mark Z associate, Michelle Johnson for the actual viewings. We had four set up for the same day and Ms. Johnson seemed very friendly but seemed to want us to rush through each of the four houses we had set up to look at, like she had somewhere else to be. My wife and I wanted to take our time looking as this was going to be our potential new home. One of the houses we looked at still had the owners in it, making me think that we had arrived earlier than our appointment had been for, so that was awkward for everyone. After seeing the four homes that day, My wife and I decided to put an offer in on one of them, and after getting Ms. Johnson's advice on the offer price we asked to have that submitted. The next day, Ms. Raden called me to say that there were going to be multiple offers on the house we were interested in and that she thinks we need to go over list price to get considered. I asked why Ms. Raden and Ms. Johnson were not agreeing with each other on what we should offer? Ms. Raden explained that since there were going to be multiple offers we needed to come in strong. We ended up having our offer accepted, which was great, but I feel that we were talked into into making a larger bid than we had originally planned. Ultimately it was our decision, but we were paying Ms. Raden and Ms. Johnson for their expertise in the field and I feel that we may not have gotten our interests put before their commissions. All in all our house was sold in six days and we were on our way to getting our new house. We didn't like being passed off to a different people for each step in the process, especially since we weren't told that we were being passed off. We were under the impression that Mr. Prinz was going to be our point of contact and that he would coordinate with all the others "behind the scenes". This was not the case. If you choose this company beware of these issues.

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Response from Mark on 04/24/2015

Every team member on my team specializes in one specific aspect of the real estate transaction and I feel probably one of the best in the industry. The alternative is one individual who balancing every act, showing you homes, trying to sell their clients home, creating flyers for your home, putting it up on 100 different sites, then worrying about the deals that are closing, taking photos of the property, the list goes on and on and on. Based on your comments, I think we did an OUTSTANDING JOB. We sold the home so fast, we couldn't even get flyers out to your house. We sold it for TOP DOLLAR, ONE OF THE HIGHEST in the neighborhood and then WE GOT YOU YOUR DREAM HOME IN A MULTIPLE OFFER BIDDING WAR. THEN WE CLOSED BOTH TRANSACTIONS SEAMLESSLY. We do not suggest looking at homes until you have an offer on the table. It's an emotional roller coaster. Even if you find your home there is nothing you can do.

 

  

03/22/2015 - condo717
Sold a Single Family home in 2015 for approximately $175K in Rochester Hills, MI.

I worked with Garrett Huffman to purchase my condo and Kirk Weber to sell my home. Jillian Cramer was my closing coordinator. I felt well taken care of during the entire process, since the Mark Z team uses a process-oriented approach with clear steps and expectations for both me and the Mark Z team. The team navigated smoothly through a few snags that inevitably came up and helped to coordinate buying and selling simultaneously so that I closed on both properties in the same day and the same location. Finally, I really appreciated that they use a lot of web-based and email communication tools - it was far easier for me to respond quickly to texts and emails than it would have been to respond to phone calls. I was happy I could track the status of showings and other home-marketing details online.

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03/19/2015 - mkraftdet2
Sold a Single Family home in 2011 in West Bloomfield, MI.

Mark was great--easy to work with---not only helped sell our home in record time, also found us a home as well! Most important was finding a home first, enabling us to sell ours--worked out perfectly

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03/18/2015 - jessi86024
Sold a Single Family home in 2015 for approximately $325K in Milford, MI.

We used a Mark Z realtor (Jay Harrison) when we purchased our home several years ago. We were so impressed by his professionalism, knowledge of the area, knowledge of the process and his communication that when we sold our home several years later, we enlisted Jay to be our realtor again. I highly recommend working with Jay, and would work with him again if we ever have the opportunity.

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03/13/2015 - messagefromkaryn
Bought a Single Family home in 2014 for approximately $225K in Commerce Township, MI.

I worked with Jay Harrison to find a new home for my daughters and me. Jay is very professional...always on time, answering questions, and helping me understand and move through the process of purchasing a home. Not only is Jay a professional, but he is also a very nice man. From the moment I met him, I felt very comfortable working with him. It is a pleasure to recommend Jay Harrison for you purchasing and/or selling needs.

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03/13/2015 - brittkalso
Sold a Single Family home in 2012 for approximately $100K in Lake Orion, MI.
Primary point of contact: Jay Harrison

Jay Harrison assisted us with buying two times and selling. He was very helpful with his knowledge of the mortgage process AND the buying/ selling process. Our home had a buyer within 24 hours and it was a very smooth process. He is always reachable and was very prompt to schedule showings. I continue to recommend him to family and friends and look forward to working with him again in the future!!!!

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03/11/2015 - tina laforteza
Sold a home in 2012 in Sterling Heights, MI 48313.

We had to sell our house in South Lyon, MI after we moved to CT for a new job and had to work with Mark and his team remotely. He made it seamless, and was able to take care of little issues for us that came out of the buyer's home inspection. Also he was able to advise us not to take the first offer and then drew a much better offer afterwards which we ended up accepting.

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03/09/2015 - user711357
Sold a home in 2014.
Primary point of contact: Jay Harrison

We have used Jay Harrison to sell 3 houses and in purchasing 4 houses/condos since 2009 (yes, we have moved that many times). He is by far the best real estate agent I have ever used. He knows this area inside and out. My husband and I call him a "bulldog" because he doesn't give up. He works extremely hard for his buyers and sellers alike. He works weekends, even holidays for the benefit of his clients.

I'm sure we will be using Jay again since my husband is already looking for another property. But, again, you can't go wrong by working with Jay Harrison.

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03/09/2015 - kevin1016096
Sold a home in 2014 in Commerce, Commerce Township, MI 48382.
Primary point of contact: Jay Harrison

Jay Harrison is an absolute bulldog in negotiations, and is fierce in his representation of you. We've used him for 4 houses now.

And he can back it up... his extensive knowledge of real estate in general is impressive, as is his encyclopedic knowledge of all things real estate in Southern Oakland County.

If I'm ever going to buy or sell property, I definitely want him on my side of the table. I sure don't want him on the other side!

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03/09/2015 - jbarbie101
Bought a Single Family home in 2015 for approximately $275K in Wixom, MI.
Primary point of contact: Jay Harrison

My husband and I worked with Jay Harrison to find the perfect home. He understood our needs and was very honest with us from the beginning. He made us feel comfortable throughout the entire home buying process and was always on our side.

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