If you want to find an agent who truly cares about your needs and stands by your side (especially for nervous first time home buyers like us), Martin is the one that you can depend on. We had a very positive house buying experience, and here is why: (1) Trustworthy and professional Martin took the initiatives to explain all the details to us, even for things that we did not ask him. Before we put in an offer, Martin has reminded us that we should have extra cash reserve just in case we need to cover appraisal gap, so that we were well prepared for that in advance. (2) Reliable and responsive Martin answers emails and phone calls right away. (3) Always on top of things Martin communicated closely with my lending agent, listing agent and escrow agent. He made sure everyone is on the same page and motivated, which helped to move things efficiently and smoothly. When the seller was slow in providing documents for our lender, Martin put in huge efforts to communicate with the listing agent to speed things up. (4) Caring about his clients When Martin took us on house tours, he gave his honest and professional opinions on the location and condition of the house. He explicitly reminded us about the safety distance of a house from high-voltage power line, because he really cares about your health! (5) Good strategy Martin has good sense of the market, he recommended us a competitive yet affordable and accurate offer price range, and has great strategies in putting in offers and counter offers. If you want your home buying experience to be stress-free and hassle-free, I highly recommend Martin to you!