I called multiple times and was told I would get a return phone call and I still have not received that call back. I was informed on multiple occasions that I would receive a phone call within the day, no call, a week went by and I lost the opportunity to bid on the home that I wanted, because I was not given the proper attention. If you are interested in working with this representative I advise you should think twice.
Response from Melissa on 03/07/2013
I am sorry to hear that you received poor service when calling our office. We have measures in place to ensure that every inquiry is responded to in a timely fashion and every potential clients needs are met within reason. I don't personally recall speaking to anyone about submitting a bid for the zip code you mentioned but if your calls were not returned then that is something we will have to work on. Please share with me which house your originally called about so that I can look into our call logs, phone system, and email inquiry database to determine why you weren't responded to at all.
Melissa was a pleasure to work with...not only was she very knowledgeable, she was also attentive and made the home buying process "painless". Furthermore, her understanding of the Atlanta market is outstanding. I would definitely recommend her listing a house, as well as, help in the purchasing process.
Bought a Single Family home in 2012 in Fairburn, GA.
Mrs. Hylton was so helpful from the inital phone call to when we completed the sale and even after. She was informative, knowledgeable, professional, courtious, and really kept in mind what our needs were as a familiy.
She advised us not only on the neighborhood we were moving into, but also the history of the home that we were buying. We felt comforted in a situation that can sometimes be very daunting.
Even after we moved in, she called to make sure everything was ok. We would definitely buy from her again.
Bought a Single Family home in 2010 in Mcdonough, GA.
Melissa is very knowledgable and helpful, which are two attributes that you want in an agent/ broker. I have been working with Melissa for the past 6 years and she has always been willing to help and share her expertise. It is not often that you find an agent/ broker that truly cares about their clients like Melissa. She makes the process stress free and enjoyable. She is a hard worker and she'll get the job done! She is someone that you would want on your team!
Showed home in 2012 in Stonewood, Norcross, GA 30093.
I met Melissa Hylton at one of her Home buyers Seminars. The seminar was so informative and helped me understand the homebuying process. She also took the time to answer all my questions and concerns way after the seminar ended. She was knowledgable and so nice and welcoming. And she is a great agent!!!
Bought a Single Family home in 2009 for approximately $225K in Southwest, Atlanta, GA.
Melissa was thorough, diligent, and showed an excellent grasp of the listings she showed me during my home search. She went the extra mile in taking me all over the city to look at all of the properties I may have been interested in and even used her expertise and industry knowledge in steering me away from homes that would not be in the best interest of my family and I.
I appreciate Melissa for all of her efforts in finding our new home.
Melissa has dealt with two of my properties, one she sold for me and the second she was the buying ageant and assisted in a short sale. With her extensive knowledge of Georgia real estate she walked me through the process and made sure I had a good understanding of what was taking place.The buying and selling process is stressful but due to Melissa understanding of foreclosure properties & short sales I was very comfortable and trusted with her handling my property and will continue to use her as my agent of choice for every future property.