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Melissa Jennings

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Advice

  • (256 Contributions,
  • 5 Best Answers,
  • 27 Helpful)

Contributions are sorted newest to oldest.

Listing price wrong. whats up with that zillow!

Answer

Hello APatel18,I do not see that the listing history has reverted. I do see that it is reflecting new and recent price changes. If these are not changes that you have made please contact forsalebyowner.com as the changes are being sent to us through the listing feed. If you updated your listing price last night the update should reflect on Zillow within 24 hours of the change. Please let me know if you have any additional questions.MelissaZillow Consumer Care Leadhttp://www.zillow.com/help/  

  (0)
Keep getting 500 Error

Answer

Hello,I wanted to update everyone that this issue has been resolved. Thank you for your patience while we fixed the error.MelissaZillow Consumer Care Lead

  (1)
How do I advertise my property for sale?

Answer

Hi dcrinklaw0,If you search the address from our main home page search bar the property page will appear if we have one. If you haven't already you will need to claim the home before being able to post it for sale. If we do not have a property page for your home you can post it from HERE.MelissaZillow Consumer Care Leadhttp://www.zillow.com/help/

  (0)
not sending email to my address or spam box with new password? cannot get into my Zillow.

Answer

Hello mikejgranja3,Since you were able to post in this forum you are already logged into your Zillow account. You can edit your password by selecting the "My Zillow" drop down in the top right hand corner. Here you select "settings" and then you will see the option to "edit password." Please let me know if you have any additional questions.MelissaZillow Consumer Care Leadhttp://www.zillow.com/help/  

  (0)
The information on our house is incorrect. I tried to sign on to correct it ..how can I correct it?

Answer

Hello joan jer2911,You can reset your password by selecting the "Don't know your password?" option on the sign in page. Sale history is something that you do not have the ability to edit, I will need to confirm with county record to correct this incorrect information for you. Can you please provide me with the complete property address so I can look into this further for you? You can contact me directly through my profile or reply to this thread.Once you have reset your password and are able to log in, if you would like to edit additional information about your home, you can do so, by editing your home facts on the site. Here is an instructional video: https://www.youtube.com/watch?v=lfCJ4afKRBY&list=PL19997636F72B70D8&index=2MelissaZillow Consumer Care Leadhttp://www.zillow.com/help/  

  (0)
I purchased a home nearly two years ago, why is it still on Zillow?

Answer

Hello jamikaw9,We have database of more than 110 million U.S. homes including homes for sale, homes for rent and homes not currently on the market. Homes that are for sale are noted by a red dot and text that says "For Sale" with a sale price. Homes not for sale are noted by a gray dot and text that says "Off Market." If your home is incorrectly listed as For Sale on Zillow please provide the complete property address either by replying in this thread or contacting me directly through my profile. Please know that we do not remove property pages from the Zillow living database of homes. All of the information posted about your home is part of public record, and is available to anyone through local county and city records. Any information considered to be confidential by your county, will not be reported to us. We want to assure you that none of your personal information is displayed on the property page. We consider the homeowner's privacy and personal information of the utmost importance. This is one of the reasons why we allow the homeowner editing control over the home facts and photos.If you would like to edit information about your home, you can do so, by editing your home facts on the site. Here is an instructional video: https://www.youtube.com/watch?v=lfCJ4afKRBY&list=PL19997636F72B70D8&index=2MelissaZillow Consumer Care Leadhttp://www.zillow.com/help/

  (0)
How do I advertise my property for sale?

Answer

Hello awatson6,When on the property landing page select the drop down "More" button. Here you will see the option to "Post for sale by owner for free."Please follow THIS link for additional instructions on how to post your For Sale by Owner for free on Zillow.MelissaZillow Consumer Care Leadhttp://www.zillow.com/help/  

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