Michelle is amazing! She guided us through selling and buying a home at the same time. Her recommendation for selling price was spot on. Our appraisal came back at within $250 of the sale price! Always calm, and very knowledgeable, she made us feel at ease as we went through what can be a stressful process.
I know she is incredibly busy but whenever I was on the phone with her or at a showing, I felt like I was her #1 priority. It took a long time for us to find the right home, but Michelle never wavered in her easygoing demeanor. She never made us feel like it was taking too long or we were viewing too many houses. She showed us whatever we wanted to see and said we'd look until we found the perfect house. She is great about letting you look at the house and form your own opinion, not being overbearing and trying to "sell" you anything you don't want. It got to the point where she knew our wishlist so well, she previewed houses for us so we wouldn't have to waste the time driving down after work, juggling babysitters, until we knew it was something worth seeing.
Finally, I cannot say enough about Michelle's responsiveness. If there were 10 stars, I'd give her 12. In 3 months, I never had to leave Michelle a voice mail. If she didn't pick up her phone, she would see that I had called and call me back, usually within minutes. If she was in a closing, I'd get a text message from her letting me know when she'd be able to talk. I called Michelle one morning and she answered from the stairmaster at the gym!
I never felt like I had to chase Michelle to get things done. She was usually the one reminding me of upcoming dates and milestones in our contract. She is on top of everyone and will chase down the other parties involved in the transaction to get things done.
Her office may be in Methuen, but we had her running all over the North Shore with no complaints. Great great great agent!
I am so touched! Your kind note gave me goose bumps !!! I feel blessed that I was able to help you and your lovely family. It was my totally pleasure. I wish you all the best in your new gorgeous home :)