Bought a Single Family home in 2014 in Methuen, MA.
We met Melanie at one of her open houses. At the time- we were working with an agent who showed little interest in our needs. Within minutes of speaking with Melanie I knew we needed to make the switch. She was knowledgeable, professional and personable. Once we began working with Melanie the task of finding our first home finally seemed attainable. She was patient and unbiased at each showing. We never felt pressured or rushed. When we finally found the home we wanted Melanie didn't hesitate to show it to us 4 different times to make us feel at ease about making the commitment. The purchase and sale process took some time but at every hurdle Melanie was calm and able to advise and lead us in the right direction. We are so happy with our home and highly recommend working with this agent!
Bought a Single Family home in 2014 for approximately $200K in Salem, NH.
Melanie was wonderful to work with. She was knowledgable of any towns and surrounding towns we were interested in. She was quick to respond to any questions. Extremely prompt when setting up showings. Most encouraging in helping us find the best home for our family. On top of everything. She knew right away when ever a new property listed on the market and made sure we were in to see right away. As with other agents I've worked with, I always did the looking and requested showings. Melanie is highly recommended.
Melanie was one of the best real estate agents we've ever worked with. She was very knowledgable on our area, so friendly, always extremely quick to respond to a phone call or email & went above & beyond when we really needed her help after moving out of state. Truly one of the best!! And she negotiated a great offer after the first day it was listed!! Thank you for making the whole process a seamless one, Melanie!
Bought a Single Family home in 2012 for approximately $200K in Salem, NH.
I worked with Melanie as a first time home buyer, so I knew nothing & was pretty nervous. I found that Melanie was very knowledgeable about which houses were in which school districts along with potential child care locations which was really important to me. Some of the houses that I had selected to look at turned out to be less than impressive and Melanie was honest rather than trying to talk the houses up in order to make a sale. In the end, the house I bought was one that she had found for me rather than me finding it myself online. The whole process was seamless as she provided me with a whole team of people from the inspector all the way through to to the closing agent.
Bought a Single Family home in 2013 for approximately $200K in Derry, NH.
Melanie worked with us for six months in finding our new home. In that time she went above and beyond to provide exceptional customer service while working with my wife and I. The knowledge Melanie provided throughout the process was very informative and critical. Melanie's response for any queries we had was answered honestly, thoroughly, and most importantly, promptly. Also, Melanie's assistance in the negotiation process was key, as she solidified our offer to the seller whom was entertaining other offers. We are truly grateful for the service Melanie provided, and would recommend her to any first time homebuyers, and or anyone looking to purchase a property.
Sold a Single Family home in 2013 for approximately $275K in Sandown, NH.
As a first time seller, Melanie made the process quite easy for us. From the initial meeting to the closing, we felt comfortable and confident in her as our representative. She is a people person, has great knowledge of the market and looks out for your best interest. Her response to our questions were very quick and insightful, when applicable.
She went above and beyond with the listing and showings. She is a true professional and her enthusiasm for real estate shows in her work and the way she approaches the entire process.
I would HIGHLY recommend Melanie to anyone who is in the market as a buyer or seller.
Bought a Single Family home in 2011 for approximately $250K in Salem, NH.
My husband and I were very particular when it came to finding the "right" home. Melanie was extremely patient and showed us at least 50 diffrent homes. Each one she presented to us had the specific things we asked for, but with each house we saw, we would add to our list of wants. If I was in her position, I would have run the other way. Not Melanie, she made us feel like we were her only concern, and she was not going to rest until she found us a house. We are now living in our dream home that she found for us. Thanks Melanie!!!
I would highly recommend Melanie Norcross as either a buyer or seller agent. She is attentive, responsive, and highly professional. I do not think the sale of my home would have occurred without Melanie's diligence and hard work and I will forever be grateful.
Sold a Single Family home in 2012 for approximately $200K in Salem, NH.
Melanie worked with us both verbally and providing written detail information from the start of our renovation through the finish of our sale. She provided detailed comparative home statistics for readying the property for the market.
(We had interviewed 3 realtors- 2 major companies and 1 local.) Melanie had the best presentation, follow-through and demeanor of all agents. She provided expense savings information during the renovation and advised when a purchase was necessary. She recommended and provided details weekly via spread sheet of home inspection visits, local sales and statistics, and worked very closely with us on pricing reductions.
Ms. Norcross encouraged us to seek professional guidance from a home stager and which recommendations would be the best suited and affordable for showcasing our home.
When questions or concerns arose with the buyer, she was very quick to communicate and respond to both parties. As a listing agent, she made sure the buyer was well informed and had professional staff to turn to for advice. She saw our sale through from pre-listing preparation through the final sale. I have already recommended Melanie as an agent to another seller.