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Sold a Single Family home in 2015 in North Gateway, Phoenix, AZ.
If there was any way to mark Monique Walker and her "team" no stars, I would! I have bought and sold many houses and this experience with Monique takes the cake as far as horrible, unknowledgeable and down right disappointing! Monique made a very, very sizable commission for listing our house on Zillow (which is free) and putting a sign in our front yard.
Monique waits until you cancel your first listing, then pounces when we signed our contract with her we had two requests; neither of which she or her team followed. One was to communicate with a married couple, not leave either out....many the emails received were sent to one of us and met with a short email "sorry, sorry, busy" the second was not to contact our tenant - her team did before we had a chance to say we were in escrow.....that did not go well!
Monique stopped responding to our emails questioning our contract that SHE advised us to lock in - even though it not the best advise, she did not explain the contract that we were locked in, she told us no one else was interested in our home but we had several showings that were not communicated with us. If you are willing to give your money away you got your girl, otherwise run and find a realtor that knows the laws, helps with contract process and most importantly for me, responds to your emails, texts and phone calls.
Monique actually admitted her mistakes to us but still happily took her commission and ran without any thought, the only thing she cared about was how quickly WE (my family and I - not Monique or her "team"_ sold our home!
Good luck - we researched her for months before signing our contract, we read reviews but man if I could go back and choose, I would not choose the girl who goes after someone else's leftovers!
Response from Monique on 05/21/2015
We are sad to see a past client have a bad experience. It is unfortunate that some things were not mutually communicated by both parties during a fast two-week escrow. We are a team that takes pride in what we do with high personal integrity and accountability, which is why this buyer received compensation to help cover repairs needed in order to meet escrow requirements. This home was marketed via MLS, Zillow, and several other venues. My team and I appreciate broadcaster Paul Harvey's perspective of there always being a broader story, and we appreciate that Zillow provides an unbiased platform for our customers to express their sentiments along with a sincere response from us. We always strive to provide the best service and exceed expectations even if some transactions may prove to be difficult. We sincerely wish the client well in their future endeavors.
Bought a Single Family home in 2015 for approximately $250K in North Mountain, Phoenix, AZ.
Primary point of contact: Holly Huntimer
Holly was FABULOUS! She helped us identify homes that were in our desired location and budget and led us to our perfect first home! As first-time home buyers, we had lots of questions and hesitations, and Holly made herself MORE than available via email and text to be a source of knowledge and support, which was vital in assisting us make wise decisions throughout the entire home-buying process. Would absolutely recommend Holly and the Monique Walker Team!
Bought a Single Family home in 2015 for approximately $550K in Camelback East, Phoenix, AZ.
Monique and her team recently helped my husband and I buy a house. From the moment we started looking we knew we were a priority for Monique and her team. They were constantly in contact with us during the whole transaction. If we had any questions, we immediately had an answer. They made the process painless, and I would recommend Monique and her team to anyone!
Sold a Single Family home in 2015 for approximately $375K in Paradise Valley, Phoenix, AZ.
Monique and her team were very professional and had great teamwork and communication. They were very responsive to my questions and needs and efficient throughout the whole process . It was great to work with them and I recommend them to anyone trying to sell a home!
Sold a Single Family home in 2015 for approximately $175K in Maricopa, AZ.
My wife and I have lived out-of-state from our Arizona home for many years and struggled to rent/sell the property during that time with local real estate companies. After being disappointed with our experience and not knowing where to turn, we found Monique Walker on Zillow and gave her a try. Wow, what a lucky stroke that was! We felt Monique truly listened to our concerns and gave specialized advise that was right on. She didn't lead us on or tell us what she thought she wanted us to hear, but provided data and insight and served us in an extremely competent and professional way. Her team was great to work with and watched out for our best interest all the way through the process of selling our house. We are now in a much better position thanks to Monique and would definitely hire her and her team again.
Bought a Single Family home in 2015 for approximately $600K in Alahambra, Phoenix, AZ.
My wife and I were new to the Phoenix area, and so we needed someone that could help us navigate the various neighborhoods and housing options. Time was also critical, as we were starting new jobs and needed a home for our family. Monique went right to work for us and made the entire process as simple as possible. She helped us find the perfect house and her incredible team helped with all the other "stuff" that seems to come along with buying a home. Her partnerships in the industry along with her local knowledge of the market was valuable in leading us to a home that was within budget, met all of our needs, and is now a fantastic home for our family.
Bought a Single Family home in 2015 for approximately $925K in Camelback East, Phoenix, AZ.
It's with great pleasure that I write this review for Monique Walker. Monique has represented me as a buyers agent on multiple transactions. First off, she is extremely knowledgeable about the greater Phoenix area marketplace, and has helped me strategically negotiate purchases in a way that made me feel like she has my best interests at heart. I never feel like Monique is chasing a commission, in fact, it's the opposite. Monique has guided me away from purchases that wouldn't fit my criteria, even though the easy sale was in her grasp….when do you ever find an agent with such integrity!!!?? Also, her support team is amazing, they stayed on top of the deal every step of the way. If you are looking for an honest, knowledgeable, and hard working realtor, she is your gal! I would highly recommend her!
Sold a Condo home in 2014 in Maryvale, Phoenix, AZ.
Monique Walker was down to earth and very professional. Monique was very knowledgeable in the market values and the neighborhoods that I wanted to sell and buy in. Monique helped me thru entire process and had an excellent professional friendly helpful team that works for her. I would highly recommend Monique Walker and Remax Excalibur to my friends and family for sale or purchase or a home.