I completely recommend Michael O'Connor and would list with him again. The property was a short sale in Mira Loma, CA. He was outstanding. His knowledge of the short sale process is excellent. Early in the process I had to relocate out of state. He kept me informed via phone calls and e-mail. All of my questions and concerns were taken care of by him immediately. He even watched over my house and kept check on everything since I was gone.