Matt was extremely helpful in the processes of Preapproval and Closing on the Purchasing Loan for my new house. My circumstances were unique and Matt was right there every step of the way figuring out solutions to those circumstances. He was always just a phone call or email away when I needed questions answered. He advised me throughout the entire process and he was always right on the money with his advise. I couldn't have asked for a better guide throughout this process.
Was a pleasure to work with Matt. He seems to be a very caring and professional young man. Any problems, concerns or questions that I had were readily answered by him. From the very first moment we talked I had a very strong feeling that he could help me with my refinancing needs . I would highly recommend him to anyone who is looking for a "no nonsense"broker.(I have already recommended him to my brother-in-law who is presently thinking of refinancing his mortgage)
Matt Short is an amazing mortgage broker. I have used his services
for two refinances, and have been extremely happy. He provides competitive rates up-front (meaning you can get a bottom line number from him just by asking, and not after a few days of negotiations as with some other brokers). Matt responds immediately to any questions, and makes sure the entire process goes smoothly and quickly. The quote given at the beginning matches the closing statement precisely.
Matthew Short was extremely easy to work with. He made our refinancing effortless. Matt took care of everything in a very timely fashion, got us a great interest rate, and was able to get our mortgage closed quickly. Anytime we needed to ask a question, we were able to get a hold of Matt. If we left a message he returned our calls almost immediately. I would definitely recommend Matt!
I highiy recommend Matthew who took care of my refinance recently. All numbers involved in the process from beginning to end were as good, if not better, as he initially disclosed, no surprises. He has relationships with multiple lenders and will definitely beat the rates you get from a big bank, for example Wells Fargo, which I dealt with twice before.
His service and loyalty to customers are unquestionable. He genuinely does what he believes is the best for customers, which in my view is the most important quality to find in this business. He listened and understood my needs, questions, and concerns and never pushed or rushed me to make any decision. Although I am physically far from his office in Buffalo, he kept me in close loop of every step in the process by phone and email and always ended a conversation making sure I know what the next step is and when it would happen. He also voluntarily jumped in a few times to help even when the issues were minor, such as dealing with home insurance agency, or lender not being able to get through my employer to verify me and my wife's employment etc. There were really not his reponsibilities but I feel he truely cared about me as a customer.
Last but not the least, I have no doubt you will call him the next time if you do business with him once.
He has become a friend of the family for his great understanding and service. it is not common to find such a hard working person. I would recommend him without any hesitation. Thanks very much Matthew, God bless you
Matthew Short is one of the most responsible person. He was with us from beginning to closing on every step and update. He guide us and help us in every ways. I think Nickel City is one the best House broker in NY. During that process he recommend us one of the best professionals. So I will recommend to everybody Matthew Short/Nickel City for best rates and professional services.
I was referred to Matt from a co-worker who worked with him on her mortgage. He was extremely helpful in the refinance of my house. My situation was a bit complicated, and I had worked with a couple of other people before Matt, who were pretty much worthless. I would recommend Matt in a heartbeat!
2013 summer - Even though our refinancing did not go through because of the appraisal value I would recommend Mathhew to my frineds and family for their mortgage issues.
He was easy to get in touch with, he kept me in the loop what was going on, he discussed different options and I felt like he wanted the best outcome for our family.
2014 early winter - we used Mr. Short again to purchase a house. He was very prompt to answer all your questions and concerns, just like last time. Again, even when we thought that the deal will fall through he assured us that we owed him no fee. I felt like he was working with us not for us. I highly recommend Mr. Short as your mortgage counselor. Not to mention that through him we got a better interest rate than from the banks we looked at.
We contacted Matt ourselves because of his Zillow ratings. We asked for multiple scenarios regarding length of mortgage, rates, etc. and Matt provided all within a timely manner. I would recommend Matt to anyone. The closer who came to our home to do the closing even commented on how impressed she was with Matt and Nickel City Funding