Closed purchase loan. Alden, Town of Alden, NY 14004
Understood situation and provided helpful advise and information. I was able to get a loan that best fit my situation. Matt worked through several different mortgage options to find the one that would work.
I was given Matt's name through my realtor. This was our first home and we were very unsure about the process. I contacted Matt and explained my lack of knowledge in the mortgage process, not only was he very helpful, but walked us through the entire process step by step. He made home buying a positive and unstressful process. He answered all our questions in a timely manor. I would gladly recommend Matt and Nickel City to any home buyer. We received low rates and low fees. We appreciated all of his help and knowledge.
I am very happy with the service I received from Mr. Short. He knew his job and did it well. I was a first time home buyer, very inexperienced in the whole process and so was very lucky to run across good reviews for Mr. Short. Which I am proud to report are completely true, his professionalism and just plain patience for my lack of experience were boundless. Mr. Short stuck with me through the entire process, he was the first and last person I talked to, even going so far as to check in with me to see how closing went.
Matt was referred to us by a friend. THe moment he started working with us, he was on every detail. He wasn't pushy, he was just very attentive and always available. If either my husband or myself had a question, he responded immediately. We were never wondering what was going on because he kept us up to date with explanations of everything. His customer service skills were outstanding and we would recommend him to anybody!!!!!!
We connected, but it did not work out. Looking in Ithaca, NY
My wife and I were exploring the idea of purchasing a small residential investment property in the Ithaca area. Matt was extremely friendly and responsive to all of our questions. Phone calls were promptly returned, and Matt furnished us with detailed information via email as well. Although we have decided not to buy at this time, should we decide to move forward at some point in the future, Matt will be our first call.
Very professional behavior, I was always kept informed with the status of my loan through out the process. On numerous occasions he contacted me with info or even responded after hours to answer my questions. He also was available on the weekends when I had Questions. He responded to promptly with the correct instructions for my closing! Great job Matt!
Just completed the purchase of my first home. Found both the home and lender through Zillow. Having worked for several mortgage companies in the past, I found Matt and his team to be top notch. Very thorough, very knowledgeable and always available. Would easily recommend him to anyone in the market for a loan.
Matt is a true professional. He expertly guided me through the entire mortgage process and locked me in at a great rate. I had many questions through out the process and Matt either answered the phone immediately or called back promptly patiently answering my questions, even after hours! I highly recommend Matt and the team at Nickel City Finance.
Working with your best interest in mind.
Knowledgeable and eager to answer any questions at any time.
Honest. Has a great support group at Nickel City that work together to help in any way they can to make one of the most important purchases of your life easier. Highly recommend Mr. Short.