My husband and I began our house search on Valentines Day in 2009. We didn't really know what we were doing and we talked to a non-Buyers Brokers Only broker before we were referred to Dave. What a difference! Dave answered all of our questions (sometimes before we even thought to ask them) and was quick to respond to emails and phone calls. Not only was Dave (and Rich) extremely professional and efficient, but they were also personable, easy to work with and easy to trust. We ended up buying in August of 2009. We looked at several houses, made offers on several houses before ending up with the one we got. BBO never pushed us. They allowed us to make our own decision. This we greatly appreciated, especially after we went through house inspection #1 on the first house to accept our offer. The house was not a suitable match for us at all once we learned all the details, but Dave and Rich allowed us to come to that conclusion on our own--answering our questions about the inspection, but never telling us what we should think. We ended up not taking that house and are now happily settling into the house we eventually did buy. I don't think I could have made it through the process without Dave's patience and knowledge. We've recommended them to everyone who we hear is looking to buy a house. They truly are the best!