Realtor (5 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Foreclosure

Team reviews

 

  
 

03/24/2015 - klop3887
Bought a Townhouse home in 2015 for approximately $225K in Clive, IA.

Travis Heckman became my real estate agent by pure chance. I found a house I liked on Zillow and called the first agent in the attached list. I consider myself lucky, because Travis was able to make the whole process of purchasing a house of my and wife's dreams as pleasant and rewarding experience as possible. 1. First, Travis was very friendly. That helped to ease up the tension we had in anticipation of a very significant investment. 2. Travis was very professional. He was able to provide both overview of the current real estate market situation, and specific details about each and every property he found for our consideration, or we found for purchasing consideration. 3. Travis was very prompt, right-to-the-point, and accommodating. My wife and I are very busy people, and we appreciated Travis' timeliness, speed of electronic documents exchange, accuracy of each and every processed paper (and there were TONS!) and numerous accommodations to our time and situation. 4. While providing the service, Travis was never pushy; on the contrary, he always honestly provided existing "pros" and "contras", leaving decision to us, and providing practical advise upon request. 5. We felt overall support of the company behind Travis' services. Heather Write personally monitored the process and offered additional support any time it was needed. As the result, we believe we found and successfully purchased the house of our dreams for a good price. I will use Travis' services again, and I will recommend his services to all of my friends. Thank you, Travis, and thank you, Heather Wright & Associates!

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/27/2015

Hi, Vlad, this is Heather. Thanks so much for the review. I'm so glad you had such a great experience with Travis - that's exactly what we're all here to do! And, you're our 100th review, yay!!!

 

  

03/23/2015 - Brodie5
Bought a Single Family home in 2015 for approximately $125K in River Bend, Des Moines, IA.

I was recommended to Jessica Wichers from one of my friends, and she was absolutely fantastic to work with.

As stressful as it can be searching for a new home, Jess made the process very easy. She was extremely knowledgeable about the area and was able to answer any questions I threw at her, and I threw A LOT of questions at her. If she didn't know the answer right away, she would research it and get back to me right away.

Jess helped me find houses in the neighborhood I was looking to move into, and was very flexible with my hectic work schedule to take me on showings, most of which were on the weekend and had been sprung on her a day or two before I wanted to walk through them.

Being a first time buyer, I wasn't quite sure what I was to expect with the entire process of buying a house. Jess gave me a time line of things that would happen once I put in my initial offer and helped me through the entire process, from our very first meeting to the day I was signing the paperwork and getting the keys to the house.

Of all the great things I could say about working with Jess, the most important to me was that she gave me so much attention. I never felt like I was being forgotten about, or pushed backed to work with another buyer or seller. She was always courteous and prompt with anything I asked her about.

I can honestly say, if it were not for Jess, the home buying process would have been much more stressful and probably would have taken me MUCH longer. I was very lucky to have gotten her as a recommendation, and I will be recommending her to anyone looking to buy or sell a home in the future.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/27/2015

Hi, Brodie, this is Heather. Thanks so much for calling Jess and our team to help you find a house. We think she's fantastic too. Congrats on your new place!

 

  

03/12/2015 - zuser20140926130920817
Bought a Single Family home in 2015 in Urbandale, IA.

Great experience all around. The entire team at Heather Wright and Associates were wonderful to work with. I made the offer on my home during a very busy time but the response time to my questions was always quick. I always felt like a person and never like a number. I will definately be coming back if/when the need arrises.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thank you Kelly! I know Travis is really looking forward to know if your doggie "grass" works - please keep us updated!

 

  

03/07/2015 - zuser20140603075937748
Bought a Single Family home in 2012 for approximately $150K in Meredith, Des Moines, IA.

Heather was extremely helpful while I was buying my first home. She uses the perfect amount of communication and could answer any question I had! She made what could have been a very difficult situation, very smooth and understandable. I have been referring people to Heather for years and will never work with another agent as long as she is in the business! Her commitment to customer satisfaction is unmatched.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thanks so much, Suzette! You're awesome and thanks for recommending me to people you know, I very much appreciate!

 

  

03/03/2015 - mrscyther
Sold a Condo home in 2013 for approximately $175K in Johnston, IA.

Heather sold our townhouse in 52 days during a non-peak selling season. Her marketing of our home was critical in achieving this. The #1 thing I can say about Heather is that I felt as though we were her only client, and I knew we weren't. Her prompt responses to all of our inquiries was truly appreciated.

On the buy side, Heather set us up with an online property match system, where our wishlist of items desired in our new home was paired against homes on the market. We were alerted to homes that matched our criteria as soon as they hit the market. This made home searching a breeze as we could view homes from our computer/phone without having to personally visit each property.

Another huge asset to utilizing Heather's services is her use of technology. We were able to remotely sign all of our paperwork via Docusign. This enabled us to not have to take time off of work to meet her somewhere to sign documents. Note, this does not apply to the bank closing process - that is still done in person at the bank.

Give Heather a call - you won't be disappointed!!

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thanks for the review, Cindy! And, for not mentioning how I'm a terrible driver that gets stuck on mud roads. Ha! I'll take the long way to your place from now on!

 

  

03/02/2015 - user597576801
Bought a Townhouse home in 2014 in West Des Moines, IA.
Primary point of contact: Jessica Wichers

Jessica was very patient with us. She worked around our schedule and explained everything to us. We were very happy to find the home that we wanted after months of searching.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Hi, Alex, this is Heather. Thanks so much for the review! I know Jess enjoyed working with you too. If you need anything - call us anytime!

 

  

02/26/2015 - zuser20150219142617950
Sold a home in 2012 in Booneville, Clive, IA 50263.

Heather was wonderful to work with.. We actually reached out to her because we saw her do such a great job helping her clients purchase the house that we sold! She was very thorough and responsive and found us the perfect home.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thank you, Becky! That was one of the best compliments I've ever received - to have FSBO sellers call to help them buy their next place. That was awesome, thank you!

 

  

02/25/2015 - anh coble
Sold a Single Family home in 2013 in Johnston, IA.

Heather is honest, straight-forward with the facts, flexible, efficient, customer focused, and gets positive results. We've sold and purchased our homes with Heather and she negotiated top dollar selling our house and best price in our current home purchase. With our many work related moves, in various states, Heather is the Agent we're most happy with - Great Agent. Great person.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thank you, Anh! I would want someone to be honest and straight forward with me so I'm glad that's appreciated in turn. Talk to you soon!

 

  

02/23/2015 - zuser20140127201456842
Bought a home in 2014 in Drake, Des Moines, IA 50310.

Heather and Travis were great to work with! Heather was very responsive to our many questions as first time home buyers. We looked at dozens of houses and they helped us find the right one! Can't say enough good things about this team!!

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thank you, Jaime! We need to call Zillow on this because they think your Beaverdale house is in the Drake neighborhood. Anyway, I'm so glad you got that house - it's amazing and everything that was on your wish list. I know you and Jeff will be so happy there for years!

 

  

02/23/2015 - lmhaggett
Bought a Single Family home in 2015 for approximately $250K in Johnston, IA.

I will tell you the 1st reason that I chose to call Heather Wright & Associates was based on her high number of sales on Zillow. The reason I stayed with her was her willingness to show me houses that I liked within 24 hours. She was friendly, cheerful, timely and professional. She gave comments when asked and never pressured me to purchase. She set up weekly emails that would list the current houses that met my needs. One occasion when she was not available, she sent Travis Heckman. He was from her team and show me some houses within a half hour of my request. Travis was also friendly, funny, timely and professional. I continued to use Travis the next time we searched and he was with me the day we saw the perfect house 12/14. He was very accommodating with multiple trips back to see the house with 1st husband, 2nd friends (placed offer then), 3rd friends, 4th contractor, & 5th inspectors. This office is wonderful and you can't go wrong with this team.

Profile picture for Heather Wright & Associates
Response from Heather Wright on 03/17/2015

Thank you, Lynn! I also think that's a great benefit to having a team - you're not going to have to rely on just one person's availability. So glad we were able to help you and don't forget to send those "after" photos of the renovation!