My husband and I closed escrow on our condo in August of this year. After consulting with our realtor Nahed about a property we liked during an open house, she did some research and was able to find a bank repo on the same street for $100,000 less than the one we were interested in. She warned us that closing a deal on a bank repo has potential to take longer than normal, but when completed, would save us a significant amount of money. She was definately right. It took months to close because we used the sellers lender and the sellers escrow company, per request of seller (there were 4 other offers on this place, so we agreed to the sellers request), BUT we saved soo much money in the end. Although it was a long process, Nahed and Helen were both extremely diligent in regularly calling the lender, seller, and escrow officer to ensure that things were moving along and make sure nothing else was required from us. My husband and I were always in the loop, getting regular emails updating us on the status of our file. We were also lucky enough to have Helen to correct issues with the sellers escrow office. That helped speed things up, having her double check everything. Since closing escrow, we had one issue with AC/Heater which Nahed and Helen helped us take care of by contacting Home warranty for us and also contacting the seller (bank of america) to get us refund for issues that were repaired (and not fixed correctly) during escrow. I've received all checks from these companies. I know that it's not their job to do this, but they've really gone above and beyond to make this a smooth process. I HIGHLY recommend Nahed and her team, and look forward to purchasing other properties with them!