A four month process from her first showing us the house to closing. She persisted with Seller and us, the Buyers, since it was the ideal house for us. Seller thought he got too little, I thought we paid too much, so it was probably just right! Inspection revealed a few dozen defect, all the critical ones but one (non functional septic tank), I fixed after closing in one day. We paid for the septic fix, Buyer's attitude was take the property as is, or walk. Nancy found us the right people to fix the septic tank. I recommend her highly whether you are buying or selling.