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Nelson and all of the staff members at Primary Residential Mortgage made the refinance process simple and trouble-free. Nelson and his team were very helpful and knowledgeable in answering all our questions and concerns in a quick, efficient manner. We highly recommend Nelson and his staff to anyone interested in refinancing a home and we will definitely use them again in the future.
Nelson and the Primary Residental gang are just awesome!
Lance and I were very impressed on how fast, friendly,
responsiveness, very knowledgeable.
They made our refinance very easy
5 star service all the way!
Closed purchase loan. Nuuanu-Punchbowl, Honolulu, HI
I have personally used Nelson and his team on several occasions and have always felt that they were all looking after my best interests. The promptness of service and professional guidance along the way have always made me feel confident and secure in my decisions and transactions.
I have recommended Nelson and his staff to others and have consistently received positive feedback.
Can't beat the knowledge, expertise and service of Nelson and his team at Primary Residential Mortgage Hawai'i. He is honest, diligent, thorough and practical, and does what's best for his clients in the most efficient and least costly manner. Absolutely the best.
Nelson and his staff at Primary Residential Mortgage were awesome!! They were very professional and responsive, making the financing of my home a painless one. Thank you for a job well done and I truly felt I was in good hands. They told me all my options and gave me the best rate possible. Thanks for make my new home a reality for me and my family.
Nelson and his staff at Primary Residential Mortgage really took care of us. We truly felt comfortable going through our refinancing process. We appreciate all their hard work and the excellent customer service. We are definitely happy with the service they
provided for our family.
Nelson and his team have always been very responsive and helpful with my mortgage and refinance needs. He and his team always gave me great advice on when to refinance and gave my helpful hints on pre-approval for mortgages. The gang at Primary Residential Mortgage cut $400 off my existing monthly mortgage payment. They go above and beyond the call of duty, working late hours to accommodate my busy work schedule. Not only do we 'talk story' through the whole process, but they even gave me a goodie bag at closing! I will always use Nelson and the gang for all my mortgage and refinance needs. I always recommend Primary Residential Mortgage!
Closed refinance loan. Kuliouou-Kalani Iki, Honolulu, HI
Nelson and his team took care of us thoroughly from day one. We never needed to worry about anything. He handled all the details and worked very diligently. We've referred him to our family and friends.
Nelson and his staff provided excellent services that were beyond our expectations. They work hand-in-hand with you so we knew that they were looking out for our best interests. My wife and I were amazed at how hard the team worked and at how organized they were. We closed our loan in record time. Each member performed their tasks efficiently and were very responsive and patient with any questions we had. I recall the team returning calls when they were on vacation and also meeting after hours to gather the necessary information/documents for the loan. They also would meet when it was most convenient for us. This is a firm that really goes the extra mile to satisfy their customers. Highly recommended!!
My husband and I worked with Nelson and his team on multiple transactions in a span of 11 years. We have never had any problems. It was the one part of the buying process that did not stress us out. Nelson was always patient with my endless questions and has a knack of simplifying complicated mortgage procedures to people not in the industry. To me, that is important because you want to understand what you are committing yourself to when you are talking large sums of money over a long period of time.