We called Ms. Cato in regard to a house she is the listing agent for. Upon answering the phone she was abrasive, didn't answer with her name or business and proceeded the conversation as if it were an inconvenience. We continued the conversation asking questions about the location and her responses were short and non informational. Very interested in the property we asked when she would be available to it to show us, she made an appointment time. In the meantime she would email us other available listings in the area. She collected our information and finished the call.
With no email from her, and no phone call, the day of our scheduled appointment we called to confirm, she did not answer and no return call. We have yet to hear back from her.
This response from an anonymous review is false, and never happened and I ask that it be removed. I did not have contact with this person, nor did anyone from my office speak with them. This review is not factual nor true regarding my brokerage and request Zillow to remove it immediately. Every potential buyer that contacts our firm is first screened through the Assistant Transaction Coordinator prior to speaking directly with the Managing Broker, and any potential buyer is also required to submit a pre approval letter prior to any showings. We are a professional brokerage that have been serving the greater bayarea for over 10 years closing over 250 transactions with highly satisfied repeat customers.