Nancy was so gracious to us with our first home-buying experience. She really understood our needs and our budget and helped us through the entire process. We liked that she wouldn't waste our time with houses we knew we couldn't afford, houses in areas we were not interested in, or houses that just weren't our "style". Towards the end the closing and financial paperwork turned into a nightmare but she held through it with us reassuring us that she would do her very best, and she did just that. I would highly recommend her to anyone!