The Local Expert badge is awarded to those who have made valuable contributions in a specific city or neighborhood on Zillow. Local Experts are active Zillow users who share their real estate knowledge and help others by contributing high-quality content at a local level. The more and better the contributions a user makes that relate to that city or neighborhood, the more likely an award will be granted. Users' contributions can be seen in their profiles.
The All-Star badge is given to top contributors of the Zillow community. These are active Zillow users who share their real estate knowledge and help others by contributing high-quality content. The more and better the contributions, the more likely an award will be granted. Users' contributions can be seen in their profiles.
Bought a home in 2015 in Bensonhurst, Brooklyn, New York, NY 11214.
100 stars.... Nick Serro is the most thorough, responsible, positive, helpful realtor. He would take time to patiently explained to us what was going and what will be the next step. We are very thankful to him.
Sergey and Irina
Nick was great to work with and helped me through most of the confusing paperwork you have to deal with when looking to buy property. The whole process can be very overwhelming and he was very patient and calming throughout it all. I would highly recommend him for guidance in real estate.
Bought a Cooperative home in 2015 in Bay Ridge, Brooklyn, NY.
Nick Serro is an excellent realtor. He and his staff were very responsive to my requests, even when he went away on vacations. He is a very good listener who pays attention to the type of home you want. The homes he showed me where always within my budget and in the area I preferred. I never felt pressured by him to buy what he showed me. Nick knows the market well and was very helpful in helping me chose the best home for me. He explained well the process of buying a home making sure I had all the paperwork ready every step of the way. He is an advocate for his clients and facilitates, if needed the communication betweem lenders, sellers and boards. I recommend Nick without hesitation.
Sold a Cooperative home in 2014 in Bensonhurst, Brooklyn, NY.
This was my first time selling a home and I am so thankful to have had Nick Serro and Pat Downs handled the sale for me. Not only are they a pleasure to work with, but they are very knowledgeable about the coop sale process and were helpful with any questions or concerns. They always kept me in the loop and were very responsive in communications. Because of their superior level of professionalism, expertise, honesty, attentiveness, skill, and care for their clients, I couldn't recommend them more highly. I would hire them again in a heartbeat. Monica Terry
Sold a Cooperative home in 2014 in Bay Ridge, Brooklyn, NY.
I worked with Nick as the real estate agent for the sale of my co-op in Bay Ridge. From the onset, Nick and Pat were completely forthright, honest and easy to work with. When showing my apartment, they were always sure to provide me with ample warning when the appointments were scheduled, and always let me know when the showings were completed (which perhaps should be assumed, but in my experience other brokers don't always provide the same courtesy). Communication is important to me, as I did not have a lot of time to dedicate to monitoring the sales process given a busy job schedule, and Nick was in constant communication with me, giving me updates on all activities and happenings. My apartment sold faster than I expected, and the process was as worry free as possible. I would certainly use Nick and Pat again for a future sale, and highly recommend them for anyone looking for a real estate agent looking to represent them in a sale.
Sold a home in 2014 in Bay Ridge, Brooklyn, New York, NY 11209.
He is very straight forward and to the point. He is very attentive to detail and worked hard to close the deal. He has definitely shown his expertise and provided us with advice at each step of the process as well as discussing tirelessly how to ensure that everything goes smoothly. He is responsible and responsive to calls/e-mails. It was a pleasure to have him as my broker when purchasing my co-op. Pat was also very helpful throughout this process and was also a great pleasure having her help us out.
Sold a Cooperative home in 2014 for approximately $250K in Fort Hamilton, Brooklyn, NY.
I had a wonderful experience with Nick and his partner Pat during the sale of my one-bedroom co-op in Bay Ridge. They are extremely knowledgable about the neighborhood and advised me well on the best listing price. They tirelessly showed it and negotiated on my behalf to ensure I received a fair offer from a serious buyer. All communication was prompt, clear, and always pleasant and professional. I highly recommend them.
Recently I purchased an apartment in Bay Ridge with the help of Broker Pat Downs. I am very happy with the apartment thanks to Patricia and want to share my very pleasant experience. Patricia Downs is a very professional, responsible, insightful and caring person and I was very lucky to have her as my broker.
She was smoothly guiding me through the entire process with her kind patience, valuable advice and encouraging attitude. Patricia immediately understood my particular preferences and was always very selective of the apartment she was showing to me, thus never wasting any time and shortening the entire process.
Nick Serro was also the ultimate professional and a huge help in constructing the board application and expediting any necessary follow-ups and I am very thankful for his expertise and help.
Showed home in 2014 in Sheepshead Bay, Brooklyn, New York, NY 11229.
Nick was not our broker, he worked for the sellers. We did not have a broker. However both Nick and Pat Downs were very helpful and responsive to our questions and requests regarding the apartment we were interested in buying. They made the experience of buying our first home ( a coop in Bay Ridge) a very easy and transparent process. Early on in looking for coops we were exposed to realtors who were unhelpful, unresponsive and made us feel as though we were being pushed into making uninformed decisions. In contrast working with Nick and Pat was a pleasure. We closed on the coop yesterday and we hope they will be around to work with us when we decide to sell this apartment and buy a house.