My wife and I worked with Pat 3 years ago by chance when we were renting an apartment in Beverly. When it came time to buy we called her first. She was amazing from the very beginning. As first time home buyers, she was knowledgeable, understanding, answered all of our questions and gave us pointers along the way. I remember the first house we walked into she was asking the sellers agent questions about the electrical and if it was up to code. At the time we didn't know what to look for and she made us feel very comfortable and it was very clear she knew exactly what she was doing. Along the way, as there always is (or so I hear) there were some snags in terms of negotiating and working with the sellers. She never once got flustered (even though we were so stressed out!). She kept us calm, answered questions and answered the phone for the weekend freak outs! I would definitely recommend to her anyone, especially first time home buyers. Lastly, she was very comfortable with us being a gay couple and treated us just the same as any other customer. I know it may sound silly, but that is not always the case. Thanks again, Pat!