Bill and Heidi took ownership of the sales process following up on all details involved in the sale of our home in Illinois. Given that we were in Asheville, NC the support they provided assured us that the sale was being handled in a very professional manner. They went far beyond what you would expect from a real estate agent and broker. Just an outstanding job and we cannot say enough how good this experience was. We have real estate companies handle 5 former homes for us during the past 40 years and this was our best sales experience.