I chose the Rachel Richards group because of how well reviewed they were. My experience with them was so poor I marvel to understand how they stay in business at all. We had to call them at every turn of how the selling process should roll out from asking one of their agents to come and look at the house to posting quality pictures online to scheduling the closing and having the necessary documents prepared in a timely manner. I won't go into every detail, but suffice it to say that when we closed and met the buyers agent, he said he thought the deal had fallen through as a result of a complete absence of response from the Rachel Richards group. We almost didn't close on our house because the Rachel Richards group kept virtually no communication with our buyer. The final nail in the coffin of their horrific absence of knowledge and professionalism was the fact that one of their agents showed our house the day after it had been sold.