Real estate agent (11 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation

Team reviews

 

  
 

03/17/2015 - zuser20140711103003129
Sold a Single Family home in 2015 for approximately $125K in Maryvale, Phoenix, AZ.

Working with the Rachael Richards group was the best decision we could have made. They were very professional from the moment we started working together. They took professional pictures of my house, had one of their marketing members contact me on a weekly basis letting me know the status of the house (e.g., how many views, responses, feedback, etc). They sent me emails letting me know how many people viewed the house on sites such as Zillow and Trulia which was great information. Based on the hard work and diligence of the Rachael Richards team, they were able to get a buyer for my home within 4 months time. I am very impressed and would HIGHLY recommend them to anyone:)

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Response from Rachael on 03/24/2015

Thank you so much for your comments. We've developed our team and strategies in order to best serve our clients throughout each step of buying and selling a home. We strive to exceed expectations by keeping communication a top priority so I'm glad you appreciated all of the updates. Thank you again.

 

  

03/16/2015 - zuser20150113094609690
Bought a Single Family home in 2015 for approximately $225K in Twelve Oaks, Chandler, AZ.
Primary point of contact: Kandi Andresen

Kandi was extremely helpful in purchasing my first home. She answered all of my questions promptly and clearly. I was very happy with Kandi and the Rachel Richards Group and would definitely recommend them to my friends and family.

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Response from Rachael on 03/24/2015

Everybody loves working with Kandi and we're lucky to have her on our team. She's personable, fun, knowledgeable and a very hard worker- the perfect personality combination. We're glad to have been a part of buying your first home and wish you many, many years of happiness.

 

  

03/02/2015 - steve granitz
Sold a Single Family home in 2015 in Ahwatukee Foothills, Phoenix, AZ.

I have a house that needed work to get it to market, and I have to tell you that Rachael Richards, Kristi Escarcega and her awesome group were with me right at the start. It was like they were selling their own house. They really care and I would go with them again in a heartbeat for any real estate needs. Steve Granitz

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Response from Rachael on 03/24/2015

We're here to help in any way we can so I'm glad our group has exceeded your expectations. I sincerely hope for the opportunity of working together again in the future.

 

  

02/25/2015 - heatherm218
Bought a Single Family home in 2015 for approximately $250K in Peoria, AZ.

Kandi Andresen was the best!! She was so patient, explained every step of the process, answered every phone call/text, kept us informed about all the details about what was happening, worked closely with loan/title companies for us, and found us THE most perfect house we could have dreamed of (seriously, I love my new house!). I can't stress how important Kandi was during this process, and how much she went above and beyond for us.

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Response from Rachael on 03/24/2015

I am thrilled to hear your response to working with Kandi! And, I agree completely, she is such a wonderful part of our team. Thank you so much for working with us.

 

  

02/13/2015 - zuser20140325210540588
Bought a Single Family home in 2015 for approximately $200K in Golden Key East, Chandler, AZ.

I recently worked with the Rachael Group and in Particular with Cameron McClellan in the purchase of our home. Cameron, was knowledgeable of the entire process needed to complete the purchase of our home and was quick to respond to any of our concerns. Cameron further connected us with the Mortgage Academy who funded our loan as well as the Mingus Title company who helped complete the purchase, all three worked great as a team. The Rachael Group web links and notification were informative of properties as the became available. I recommend all to assist you in the purchase of your next home.

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Response from Rachael on 02/25/2015

We are grateful for the opportunity to work with you. Thank you for your kind review and for pointing out how knowledgeable The Rachael Richards Group and Cameron are through the entire process. We work hard to stay in touch with our clients and to keep them constantly updated from beginning to end. Thank you for choosing us and we hope you will keep us in mind to any family or friends that need real estate services.

 

  

02/06/2015 - user34083390
Sold a Single Family home in 2015 in Balboa Way, Chandler, AZ.

Upon meeting Rachael Richards and Cameron McClellan, we felt that we chose the right Real Estate Company. They both were very pleasant and made you feel at ease, answered all our questions with eye contact and a smile. Communication from their Office has been pleasantly surprising and they all (Rachael, Cameron, Kristi and Rhonda) have kept us well informed. All though this is just our initial beginning to a business relationship, they have demonstrated professionalism and concern to produce results for their Clients. We look forward to a short and productive result (Home has just been listed but not yet sold).

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Response from Rachael on 02/20/2015

We thank you for acknowledging the exceptional professionalism of Cameron McClellan and The Rachael Richards Group. Everyone on the team is working toward the common goal of getting your home in escrow then finding the perfect home for your next move. We will consistently communicate through the entire process, from the listing and marketing period to the purchase and close of escrow of your new home. We are very grateful for your business and thank you for choosing us to meet all your real estate needs.

 

  

01/02/2015 - s2320
Bought a Single Family home in 2014 for approximately $550K in Tempe, AZ.
Primary point of contact: Annette Holmes

We worked with Annette Holmes from The Rachael Richards Group for about 9 months, signing a lease on a rental home in the middle of the process and ultimately buying a single family home.

Annette's biggest strengths for us were her responsiveness and experience. She was always available and responded quickly which was important as we were forced to close in under 30 days. Her experience as a buyer's agent shone as we had to deal with non-standard contract addendums and atypical demands from the seller (a national bank). When we were forced by our lender to meet their appraiser's demands, we leveraged her large network of contacts in the real estate community (roofers, structural engineers, pool service companies), to get the property up to snuff quickly, no small feat over a Thanksgiving weekend.

Our only criticism is that we wished Annette gave more of an opinion when we were structuring our offers, although we understand that it's a fine line between being heavy-handed and supportive, and also that a bank owner does not negotiate in the same manner as a typical real estate owner. Nevertheless, we highly recommend Annette Holmes to anyone else shopping for a home.

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Response from Rachael on 01/14/2015

I'm so glad to hear your home buying experience with Annette was positive. Especially given the difficulties that are common bank-owned properties. Her versatility under pressure is just one of the many attributes she brings... and one of the reasons our team is so successful. Thank you for working with Annette and the Rachael Richards Group- we look forward to assisting you again someday.

 

  

01/01/2015 - user1233067
Sold a Single Family home in 2014 for approximately $200K in Ahwatukee Foothills, Phoenix, AZ.

The best Realtor in the Phoenix area! I live in the Chicago suburbs and I needed to sell my mothers homes in Phoenix. I thought it would be very difficult to sell a home from out of state but Rachael and her team made it easy for me and my family. Her procedures, marketing and communication is second to none. While working and living in Chicago Rachael and her team stepped up there communication with me through phone calls, emails and text. Rachael's marketing power cannot be matched, She was able to get us a cash deal, a closing date that worked with our schedule and a contract above our asking price!! The buyer had a home inspection and Rachael was able to assist us in getting the punch list done with her service contractors. We cannot speak highly enough about Rachael and her team.

I highly recommend hiring Rachael Richards.

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Response from Rachael on 01/12/2015

I really appreciate your flattering feedback, especially hearing your experience was exceptional. I'm proud of the processes we've developed to make your life simpler and the incredible team we have to provide you with top-notch service. Even though we're one of the top teams in the Phoenix valley, I feel there are always opportunities to learn and improve. And, ultimately, give even better service the next time around. Thank you so much!

 

  

12/31/2014 - KrisHirt
Sold a Single Family home in 2014 in Ahwatukee Foothills, Phoenix, AZ.

My family has recently listed our home with Rachael and her group. Thus far we feel that both Rachael and her team have been fantastic. We were planning on interviewing several realtors as our past experience was not positive. Rachael came prepared with a very professional presentation and was well prepared to answer all our questions. Everything was so well done, we quickly made the decision to work with her within 5 minutes after the initial discussion. She was truly interviewing for the job.

We have been impressed with the simplicity of the listing process. The paperwork was all electronic and any questions were quickly answered. Rachael also sent in a staging expert as well as a professional photographer to truly bring out the assets of the home.

It has also been a pleasure working with her team, they are all very responsive and knowledgeable about the listing process. Kristi was very prompt and available for any questions.

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Response from Rachael on 01/12/2015

We're never too busy for you but I'm sure you'd agree, it does seem like time is more limited every day. Our processes have been streamlined and perfected to make everything smooth and simple for you while giving us more time to focus on getting your home sold. I'm extremely confident in our services but what's truly important is knowing you're pleased with the experience. Our entire team is excited to be working with you and we look forward to bringing you success very soon.

 

  

12/31/2014 - EdwardBedrosian
Bought a Single Family home in 2014 for approximately $275K in Ahwatukee Foothills, Phoenix, AZ.
Primary point of contact: Cameron McClellan

I liked Cameron's low key style. He was always quick to respond and very knowledgeable about the Ahwatukee area. Finding and buying a home is rarely easy, but Cameron made it a pretty smooth process.

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Response from Rachael on 01/12/2015

Yes, Cameron is great. His calmness is so helpful when stressful situations arise. Add that to his professional attitude and you get an excellent agent. I'm happy to hear your experience buying a home with him was a good one. Thank You!