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Vice President of Sales, MA Broker License (23 years experience)
Ratings & Reviews
I thank my lucky stars that I found Susie.<br/><br/>She has the perfect blend of professionalism and friendliness that made our home buying process pleasurable and trouble free. We were very picky buyers, but she remained very patient and determined to help us find the perfect home. I have to say that working with Susie was a great experience from start to finish! All emails and phone calls were returned within a few minutes. All paperwork was ready several days before closing and went without a hitch.<br/><br/>I will be recommended Susie to anyone that is looking to purchase a home. Simply awesome experience!
Bought a Condo home in 2013 for approximately $650K in East Cambridge, Cambridge, MA.
I thank my lucky stars that I found Susie.
She has the perfect blend of professionalism and friendliness that made our home buying process pleasurable and trouble free. We were very picky buyers, but she remained very patient and determined to help us find the perfect home. I have to say that working with Susie was a great experience from start to finish! All emails and phone calls were returned within a few minutes. All paperwork was ready several days before closing and went without a hitch.
I will be recommended Susie to anyone that is looking to purchase a home. Simply awesome experience!
Bought a Multiple Occupancy home in 2009 in Somerville, MA.
Susie & Kevin have helped my sons purchasing their first house in Somerville and also have helped me purchasing several investment properties in Brookline, Allston and Cambridge. Their knowledge with housing market, service and negotiation skills are excellent. I definitely will recommend any of my friends and clients to use them for service.
Bought a Single Family home in 2006 for approximately $650K in Newton, MA.
Susie and Kevin were very helpful and knowledgeable in our home-buying process, and made the entire experience a very pleasant one. They are honest professionals of the highest integrity and I would not hesitate to recommend them to anyone looking to purchase a home.
Found a tenant for a Multi Family home in Newton, MA.
Susie helped me finding tenants for two of my apartments. I am extremely happy with her service and wound recommend her. I also heard from friends who used her service for selling properties and were happy with the results.
Sold a Condo home in 2005 for approximately $100K in Belmont, MA.
I have used Susie (and her husband Kevin) to buy and sell my first home in Brookline, and then buy another home in Belmont. My brother used her to buy and sell a home in Newton. My parents have used her to sell a home in Newton.
That we've used her so much should tell you all you need to know about her considerable abilities. She is simply one of the best at what she does.
Sold a Single Family home in 2010 in Stoneham, MA.
I had used several real estate agents before I asked Susie for help. My previous experiences with real estate agents were quite disappointing. Some were not informative or knowledgeable enough, others lacked negotiation power.
Until I met Susie, I was so impressed by her professionalism. Basically she does what a professional real estate agent should do:
1. She is patient, especially to customers like me who prefers to look at quite a number of houses before making a decision. She is not pushy hoping to complete a transaction as soon as possible.
2. She will conduct detailed market analysis for me.
3. She keeps me informed during the process of the negotiation. She would cc email conversations between her and the seller's agent to me so that I know what is going on.
4. She is willing to negotiate on behalf of her clients, some buyer's agent don't really do that.
5. She advises. If she sees some potential drawbacks of a property, she would alert me. I have a friend whose agent just pushed her to buy a house that ended up with a lot of problems.
6. She is responsive. She never misses my calls. As a customer, I felt I am being well taken care of.
7. She follows up even after the transaction is completed.
If I have any friends who are looking for a real estate agent, I will refer them to Susie without any reservation. And if I am going to buy another property again, she will be my choice again.
Sold a home in 2012 in Newton Center, Needham, MA 02459.
Susie and her husband Kevin would never know how I feel so lucky to find them as my realtors.
When I decided to move from Connecticut to Newton,a city in 180 miles away, I started to search a local realtor. Susie and Kevin's picture on their local real estate websites impressed me. It's the first time for me, as a single mom in my whole life,with two young kids, to fulfill a big mission like relocation of long distance.
Susie was very professional and patient. She speaks fluent languages both English and Chinese. She took me to all houses I chose, points out the potentail good and not-so-good aspects of each properties. She also recommended those which she thought suitable to our family and my requirement. The first time we met her in her office, she handed me a map and showed me all the details about Newton,its schools, main streets and highways, shopping, hospitals, parks, etc. , then I have a clear map in my mind where is where. Susie has been living in Newton for more than 20 years, she is obviously more than informative to every corner of this historical city.
Besides these, Susie also recommended me house inspectors, mortgages broker, handyman, etc., it turns out later on that my life didn't get as complicated as I expected because of relocation.
I contribute my success on home relocation to Susie., without her general helps, it will definitely take me longer time to settle down. But I have to mention Kevin, Susie's husband. We couldn't have already lived in our new beautiful house with no Kevin's favor as well. For all visits to Newton, Kevin prepared toys for my kids, he was like a super-kind grandpa with so many senses of humor, and my two kids could enjoy so much time with kevin meanwhile I concentrated to my work on checking houses and doing all paper work.
Bought a home in 2009 in West Newton, Newton, MA 02465.
My family and I have known Susie for years. My friend introduced her to me when my family wanted to purchase a house in Newton. Her helpful manner and knowledge helped us find our dream home. Susie speaks Mandarin Chinese and Taiwanese in addition to her fluent English. Highly recommended.