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reosoft

Reviews Written

Within hours of posting my interest in doing a refinance, Zack Kraft contacted me. We discussed my current situation and my goal with a refinance. Zack used this information to find me a loan that met all of my needs/requirements. I was able to provide Zack with all of the necessary paperwork for him to start the process. All throughout the process, I received timely, periodic updates, both by phone and email. I was constantly aware of what the current status was. He was aware of my 'odd' working hours and worked around my schedule. Zack was very accommodating, professional and customer-focused. His enthusiasm was infectious. Thank you Zack.

  

Written about Zach Kraft on 05/09/2015
Closed refinance loan. Natomas Creek, Sacramento, CA

Within hours of posting my interest in doing a refinance, Zack Kraft contacted me. We discussed my current situation and my goal with a refinance. Zack used this information to find me a loan that met all of my needs/requirements. I was able to provide Zack with all of the necessary paperwork for him to start the process. All throughout the process, I received timely, periodic updates, both by phone and email. I was constantly aware of what the current status was. He was aware of my 'odd' working hours and worked around my schedule. Zack was very accommodating, professional and customer-focused. His enthusiasm was infectious. Thank you Zack.

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Response from Zach

 

  

Written about Lisa Jonsson on 11/07/2011
Bought a home in 2011 in Natomas Park, Sacramento, CA 95835.

I live in Mt. Shasta, but worked in Dayton OH. I was driving every week to the Sacramento Airport to travel to Dayton. For me, it was time to move to a closer airport. I contacted Lisa to get some insight into the Sacramento housing market. After carefully reviewing my needs and current situation, she recommended the No. Natomas area of Sacramento. My wife and I started receiving listings from Lisa almost everyday. After I researched the Natomas area and understanding its current situation, my wife and I started compiling a list of homes that we wanted to see. Lisa was able to take my list and ferry my wife and I around looking at homes. Lisa was able to work around my busy commute schedule and meet with us for hours at a time. After reviewing several homes, Lisa learned more about what was important in a home for us. Lisa provided additional input and suggestions about possible homes.

After physically looking at 18 homes, my wife and I found one we both liked. Lisa facilitated the offer process by using state-of-the-art technology to deliver our offers and counter offers electronically. After 5 days, the sellers and I have agreed upon a selling price. During the process, Lisa communicated pointers as to what would be a good bid. Her information was spot on. After agreeing on a price, my wife and I closed on the deal in 30 days. And during this time, I was still traveling from Mt. Shasta to Dayton, OH.

Lisa is a professional that attempts to understand what a buyer wants. She has, in her back pocket, a vast amount of resources to assist with home inspections, roof repairs and plumbing. She knows the Natomas area very well. She was always on time and communicated every question or status via email as things came up. She has a great personallity and has a positive outlook on life. I would highly recommend Lisa to anyone that is looking in the Sacramento area. I would have Lisa as my realtor again if the need ever comes up.

Rodney Ogden

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Response from Lisa on 11/08/2011

Thank you so much for this wonderful review. I can't thank you enough. It was a pleasure to work with you and your wife and you were so proactive during the process, which made my job so easy. Thanks again!!