Ratings & Reviews

 

  
 

06/26/2012 - user548226
Sold a Single Family home in 2014 in Southeast Hillsdale, San Mateo, CA.

Rica helped us bought our dream house two years ago, literally remotely from her vacation in Hawaii, a true reflection of her dedication to serve her client! And we like her professional service to the fullest, so needless to say we came back to her for selling our other property, once again it was executed with Rica efficiency and professionalism.

We know the market is hot, but not sure how hot it gets, Rica helps to bring our property to the whole new level, she recommended some critical touch up and upgrades, and connected us with very professional staging company, within two weeks the house was sold at $60K over the asking price, we are amazed by how good the offer is. It is a very smooth process without much hiccup at all. Rica helps to make the process pretty painless but we are sure she works very hard for it, as usual!

So when it comes to buying or selling your home, we highly recommend Rica to help you, she is the best! You can expect her full attention and thorough service to ensure all your needs are fulfilled to the fullest. She also respects your privacy so you won't feel she is all over your face, but yet she is there for you when you need her help.

Thanks again, Rica! It's been a pleasure to work with you again and we are sure there are other real estate help we'll need you again and again :-)

Keep it up and many many thanks!

Wayne & Vivien

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06/23/2012 - user0205430
Bought a Single Family home in 2012 for approximately $500K in South San Francisco, CA.

My husband and I have been looking for a home with another agent for several months. Our goal is to move to a bigger place by the time our son is 6 months. We lost all hope and confidence after 15-20 offers rejected. Our son is about 5 months when we decided to give up. We contacted Rica, and she rebuilt our confidence. The First house we saw in our preferred location was perfect for us. It was the first offer we submitted and who would of thought it would be our last. We are closing escrow June 31st. Our son will be 6 months on July 5th. She did it. She has a goal- our goal. She's proactive, responsive, honest, and on top of it. You just need someone who will get the job done.

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06/22/2012 - user703926
Bought a home in 2012.

We did a great deal of research in the process of finding Rica Ruiz; what drove us to her was prior reviews stating how personable and efficient she was. My husband and I were first time home buyers and wanted to ensure we could trust our first investment to someone who was business savvy but also had that personal touch to make us feel comfortable and in good hands.

In our research work we had reached out to other realtors to see how fast or responsive they were; we received one response two days later from a relator who was referring us to someone else; but it was Rica who replied the next day with a friendly and welcoming voice. Our price point was a challenge considering our location, but regardless Rica took us on as though we were buying a million dollar home ;0)

Throughout the process, Rica kept us abreast of properties we could consider, she helped us reach out to possible sellers and responded to our every email and voicemail within the hour or at least the same day. The market for us was not only limited due to our price range but also because we have a large dog. The inventory for condos that accepted large pets was extremely restricted; therefore had our work cut out and the work for Rica to make happen almost the impossible. As we began to bid on properties and go through the frustration of getting outbid by cash buyers, Rica decided to proactively reach out to one of the condominiums we liked and sent letters to over 100+ owners hoping to entice a seller to consider us. Although we did not get immediate responses, we did get sight of what became the property we bought shortly after. Rica's efforts to go the extra mile to find sellers for us was very laborious but showed her tenacity to do wherever we needed to make things happen. Happily we ended up buying a condo in a location we loved and are very satisfied with our overall buying experience. We will happily recommend Rica for anyone who is looking for a reliable, responsive, smart and personable real estate professional. Also note, Rica will present when possible offers in person to the sellers; this is a practice that most realtors do not follow anymore, as this requires more work and preparation. Rica will do what she needs to put the best face forward and represent the buyers or sellers to her best ability, you can count on that! Thank you Rica!

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03/15/2012 - user1300409
Bought a Single Family home in 2012 in South San Francisco, CA.

Everything that Rica stated is what she really is and much much more. She helped me a lot as an agent, guided, assisted, and walked me through the house buying process. She responds quickly and makes sure she does her due diligence if you have questions about the property or the process itself. Also, a very patient person, always greeting you with a smile. She's not only professional, but she cares too. I was on a tight time frame to buy a house and the listing agent for the house I wanted wasn't giving us a callback and Rica rushed to their office to set an appointment. That's only one of what she did to prioritize me.

Thanks for your wonderful service Rica! I'm overjoyed I met you. I will surely have my friends and client base referred to you and I am certain they'll trust you as much as I do!

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01/17/2012 - Jon8lisa
Sold a home in 2011.

During my lifetime I have bought and sold about 8 homes. Most of the time I have used real-estate agents and most of the time I have felt underserved and overcharged. It was as if I was paying thousands of dollars to someone to present and offer and sign a contract. Rica, proved to be much more and is an extraordinary agent. Her attention to detail, service, and willingness to go the extra mile made this experience my best to date. I can honestly say it was worth having her steward this transaction and her service was worth the money. I would highly recommend her as an agent and as for me and my household we will use her for our next purchase.

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09/23/2011 - zegister
Bought a home in 2011.

Ms. Rica Ruiz is one of a kind Realtor. When I was searching for a house, Rica helped me a lot, more than I can say. Actually, I live in the East coast and was interested in buying a house in the West coast, which one can imagine how difficult it could be. In addition, the house that I was interested was beyond her service area, but Rica managed to find out the local conditions and handled in a very professional way. Basically, we had to work through the cyber space, i.e. emails, telephone, Scans, Fax, FEDEX, Wire transfers, etc... She also went out of her way in taking more pictures of the house for me to understand the house inside out from across the miles. Rica was my eyes and helped me through the entire process . The bottom line is that I am very glad that I bought this house without even physically seeing it and the result was outstanding!

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08/30/2011 - sienna930
Bought a Single Family home in 2011 for approximately $625K in North Central, San Mateo, CA.

I can't say enough about Rica Ruis for ALL the hard work she put into buying my short sale property. Rica is the utmost professional, for being supportive & diligent; but most of all, optimistic thru all the hurdles we faced. THANK YOU for being the greatest Realtor thru this daunting shortsale process - I couldn't have done it without you!!!!

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05/16/2011 - yelp
Listed, but didn't sell my Single Family home in 2011 in Portola, San Francisco, CA.

Rica is a hard working professional. She is well informed of the current market conditions and knows what buyers are looking for as well as what sellers need to do to sell their homes to its fullest potential. She knows the best way to advertise and market your home so that it receives the most exposure. She is a great communicator in that each week she provides you with an update of her progress. She also has allot of contacts in regards to pre-approval of mortgages and escrow companies in handling the paperwork. I would highly recommend Rica for your Realtor in helping you navigate the process successfully.

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05/01/2011 - Hilary99
Bought a home in 2010.

Rica was so knowledgeable , patient and thorough during our entire transaction. She made buying our home a positive experience and went the extra mile. She even helped weeks after escrow had closed.

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04/27/2011 - sebuscaunacasa
Showed home in 2011 in South San Francisco, CA.

My husband and I are first time homebuyers with a limited budget for the bay area. That being the case, we have had to cast a WIDE net to find properties within our price range. Rica has not missed a beat. She's always ready to do a walk through and show us a home, even when our entire family wants to come along, too. She has been knowledgeable and approachable for people who are new to home buying and has tremendous patience with us as we figure out what we want. We feel lucky to have found her and are confident we'll find the right home.

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