We came up to explore the Truckee area for a potential vacation home. Ricki was very fast to work with, and extremely knowledgeable of the area, and neighborhoods. If you are considering a place in in Truckee/Tahoe make sure to reach out to Ricki!
In February of 2013 we purchased a large property in Truckee from Ricki and Stephanie, agents for Allison James Estate and Homes, Inc. At the end of January, when things started heating up in our negotiations, I specifically asked Ricki if I should hire an attorney to assist in the transaction and this was the answer I got, “I do all that for you..just sit back and let me take care of you..no need to pay anyone..the seller pays me..so I work for free for you!!” I unfortunately listened and had a terrible experience. We were reluctant because we had several easements on the land so we ended up hiring an attorney for the land easements only. The home inspection identified possible mold. Ricki and Stephanie emailed us and told us they would get it fixed as per the closing contract. Oddly they hired a termite company that confirmed the mold/wood rot. Ricki and Stephanie hired the same termite company that did the termite inspection report to correct the problem. We were out of state buyers and ended up closing on the place because we got the go ahead from Ricki and Stephanie that everything was fine and all sections of the home inspection were fixed per the contract. Soon thereafter, Ricki and her husband took us to dinner to talk about a rehab project we were contemplating. They both assured my wife and I that we would save thousands if we used her husband. Mistake #2. In July of 2013 Ricki’s husband had started the job at our house and informed us that the attic of the home we just purchased was infected with mold. We did several tests and had several contractors over to look at the job. This cost us money and we got quotes up to to $25,000. I informed Ricki of the issue and all she wanted to do was point fingers at others. After a few phone calls she told me she was instructed by her brokerage, Allison James Estate and Homes, not to talk to us about the mold and she went dark on us. So we have currently paid over $15,000 to remediate and have spent more hours that you can imagine trying to figure things out.
As a side note, as mentioned we did hire Ricki’s husband to do the rehab work that was supposed to cost around $100k and be done in September 2013. The project cost was more than $200k, we had to one person for who showed up at our house who was under the influence of something which was extremely uncomfortable, the lead carpenter quit because I asked him to stop using vulgar profanity in front of my 2, 3 and 5 year old kids, contractors were smoking on site daily, table saws were left on when they left for the night. What a nightmare and awful introduction to Truckee. Obviously, I would stay away from these people at all costs.
Bought a Single Family home in 2011 for approximately $300K in Truckee, CA.
We were up browsing for properties when we ran into Ricki Manahan. She took the time to actually listen to what we wanted instead of show us homes that were not in the price range or houses that were not in the area and style that we wanted. I would definatley reccommend her to anybody that was buying in Truckee.
Bought a Single Family home in 2012 for approximately $975K in Truckee, CA.
Ricki is the best! She worked with us for over a year while we searched for the perfect house for us. She is very knowledgeable about the Truckee/Tahoe area, and answered all of our questions. She is super quick to respond to phone calls, emails and texts, and let us know when new listings came on the market. She spent a great deal of time with us and was able to negotiate a great price on our dream home in the mountains.
Stephanie is wonderful too. She went above and beyond her duties in helping us and answering all of our questions and making our transaction as smooth as possible.
We can't recommend them highly enough!!!! Thank you Ricki and Stephanie!!!
Bought a Single Family home in 2011 for approximately $775K in Truckee, CA.
Ricki devoted several hours of researching homes that would be right for us and then time in the car showing us these homes! Purchasing a vacation home in Truckee was something we had always wanted to do but were not looking forward to the process... Ricki made our search of wonderful homes an adventure and even toured us around the area so we could get to know places of necessity. Ricki and Stephanie went above and beyond to make sure we found what we wanted and were happy with our decision.
We not only bought a beautiful new home in the area but gained new friends in the process!
Stephanie Fillinger helped my wife and me purchase a property in Carnelian Bay. I was extremely impressed by her professionalism, responsiveness and willingness to go beyond the call of duty. It was the most seamless and painless property transaction I've been involved in. I can't recommend her highly enough.
Knows the area well, and got a great deal for us. Responsive to all our needs, and negotiated accordingly. Steffanie in the office helped expedite the loan process and is very knowledgable and detail orientated as well.
Bought a Single Family home in 2011 for approximately $400K in Truckee, CA.
I had the best experience with Ricki! We looked and looked and she was always available at the last minute to show me a house, even after hours. When my dream house came on the market, before it was even out there, she called me knowing it was perfect. A very fast decision had to be made, and she helped me get my perfect house at a great price. I have recommended her to all of my friends, she and her partner Stephanie are absolutely the best in Tahoe They go above and beyond to help their clients with all their needs and questions!!
Ricki and her team listened to our needs and wants and responded to them from the 'get-go'. Ricki lives and breathes Tahoe and was most knowledgable of the many areas. If we asked a question she didn't know, she would make sure she got the answer super quick from her extensive network of professionals. This included her excellent partner Stephanie who took over once the sale was agreed.
Ricki's problem solving skills were outstanding when it came to negotiation. The purchase of our Tahoe dream house was remarkably seemless. Ricki felt like a friend and valuable team player throughout the process. She showed absolute professionalism; on time, upbeat, tons of information and local knowledge. I have recommended her to friends who are also looking for their little piece of Tahoe and have no hesitation of recommending her to the Zillow community.