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Robert Mack Group

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Premier AgentTeam

19 Recent Sales (last 12 months)

Real Estate Broker (9 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Consulting

Team reviews

I found Robert Mack through an online web search and I consider myself lucky to have discovered such a knowledgeable and professional Realtor. Everyone knows that Realtors only make money when they close transactions and, for some, that is their end goal. However, I think this is where Robert distinguishes himself from most other Realtors, since he is honest about his needs but somehow is even more considerate about finding a place that most satisfies his clients for the long-term. I likened to the idea that his practice is centered around building long-term relationships and not short-term sales, which speaks for itself the level of dedication and ethical standards set henceforth from such operating principles. This was my first home purchase, and while I ran into many obstacles in obtaining an FHA loan and jumped through countless hoops in order to to see it through to success, Robert was there every step of the way with positive encouragement, reinforcement, and extensive knowledge.

  

10/30/2012 - HomeBuyer000
Sold a home in 2012.

I found Robert Mack through an online web search and I consider myself lucky to have discovered such a knowledgeable and professional Realtor. Everyone knows that Realtors only make money when they close transactions and, for some, that is their end goal. However, I think this is where Robert distinguishes himself from most other Realtors, since he is honest about his needs but somehow is even more considerate about finding a place that most satisfies his clients for the long-term. I likened to the idea that his practice is centered around building long-term relationships and not short-term sales, which speaks for itself the level of dedication and ethical standards set henceforth from such operating principles. This was my first home purchase, and while I ran into many obstacles in obtaining an FHA loan and jumped through countless hoops in order to to see it through to success, Robert was there every step of the way with positive encouragement, reinforcement, and extensive knowledge.

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10/30/2012 - user971193
Sold a Single Family home in 2012 for approximately $575K in Santa Ana, CA.

Robert helped me with the short sale of my house. Even though it was a very lengthy process (on the side of the bank) Robert always kept me updated and was on top of it. He always had time for me and always answered my questions. I would recommend Robert to anyone who needs help in the purchase or sale of a home. Thanks Robert!

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10/04/2012 - user2165731
Helped me rent a Condo home in Tustin, CA.

Robert has been an absolute pleasure to do business with. I had been out of the real estate market for over nine years. Robert demonstrated his vast knowledge by educating us about the market, our search, and recommended strategies that proved to be a tremendous asset on our part.

I especially appreciate Robert's communication skills and came to rely on his prompt responsiveness. His ability to follow-up is excellent!

I will refer Robert with confidence. Not only because of his knowledge and skills as a realtor, but because he is simply a good, honest, and nice person.I have very much enjoyed working with him.

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10/02/2012 - user026420
Bought a Single Family home in 2012 for approximately $325K in Wilshire Square, Santa Ana, CA.

Let me start off by saying that Robert was simply AWESOME!!!!! Robert helped me and my partner buy our first home back in June and we absolutely love it! Robert is extremely knowledgeable, responsive, patient and honest. He always made sure we understood everything and made house shopping a great experience for us. Robert, thank you so much for making our dream come true, you're an amazing agent! :-)

Luis & Enrique

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07/31/2012 - user1160619
Bought a Single Family home in 2012 for approximately $325K in Chino, CA.

As first time home buyers, we were a little cautious and unsure how the process would go. It was very important to us that we had a real estate agent who was not only very knowledgeable and comfortable with his responsibilities, but also very honest and open with us. We felt lucky that Robert filled all these requirements. He worked around our schedule and was always easy to contact. As we looked at houses, he was very honest and straightforward and pointed out not only great features of the house but also concerns that may come up. From start to finish, we had many questions and he was always very helpful and supportive and made sure we understood different processes and what was happening. During our long, frustrating Escrow, he was quick to respond to our inquiries and concerns, and he helped move the process along as much as he could. We were very happy working with him and highly recommend him!

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07/23/2012 - user58969190
Bought a Single Family home in 2012 for approximately $500K in Rancho Santa Margarita, CA.

We first met Robert when we started our home search in 2010. Since this was our first time buying a home Robert took the time to explain every single detail of the home buying process. Due to life events, including the arrival of our first child, my wife and I decided to hold off on the home search and knew that when we resumed we would definitely work with him. Two years later, we picked up right where we left off with Robert as if nothing ever changed including the quality of his service. We enjoyed Robert's thoroughness and knew that he genuinely cared about us finding the right home. Robert is more than a realtor he's a genuinely good person who has proven that he does have his client's best interest at heart. Robert never made us feel like he was too busy to work with us. He was always accommodating in showing us a home or answering a question very quickly. Rarely did we ever have to wait for Robert to respond to our emails, texts, or phone calls. When we would look at homes, he was honest and pointed out the good and bad in each home. We also never felt pressured to make an offer. If we were considering putting in an offer on a home, Robert would give us great advise on things to consider such as location, square footage, yard space, etc. He takes his job seriously and associates himself with individuals who, like him, offer quality service. After we purchased our home, Robert had great recommendations on people to use for home insurance, carpet cleaning, a locksmith - all of which we used, each one provideinggreat service. Overall, we had a wonderful experience working with Robert and know that he will be our realtor (and general go-to-person) for life.

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06/28/2012 - user5804323
Sold a Multi Family home in 2012 for approximately $500K in Costa Mesa, CA.

Robert, I want to thank you for making the sale of my triplex a very pleasant experience. I am glad that Sam recommended you. I thought it was going to be a slow and hard process to sell the units but you did it in four months and took care of all the problems that came up. I will be happy to recommend you to all my friends. Thank You, Mary Iwasaki

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04/24/2012 - user792023
Sold a home in 2012 in South Corona, Corona, CA 92882.

Dear Robert,

Marshall and I want to thank you for the third time in helping us sell another one of our homes. You did it again, again, and again! We don’t think we could’ve done it without you. We appreciate the great job you did for us. You are so professional, you have a great attitude, you are very knowledgable about what you are doing, and for those reasons and many more, we trust you with our business. Robert, it was a great experience working with you as usual. You know we will count on you for our next adventure. Thanks so much Robert, God bless you and your family.

Best Regards, Marshall & Teresa Navis

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01/12/2012 - thekid21
Bought a Condo home in 2007 for approximately $600K in Aliso Viejo, CA.

Rob is the BEST!!! My wife and I were very impressed with his knowledge, honesty, attention to detail and patience. Rob went out of his way to make sure our home buying process was worry free. We had a great experience looking at houses with him. Very amusing. Couldn't stop laughing. We were able to get a hold of him anytime and were able to set up times to look at properties rather quickly. Rob is not only a great agent but he became one of our good friends. Thank you for taking such great care of us!

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01/07/2012 - mpriyanka07
Bought a home in 2011.

Robert, Thank You so much for helping us finds the right home. We were so nervous at the beginning of this all because buying a home is a big investment. One of our friend suggested your name to us who already went through with you. We really appreciate you that you always kept us informed. . We felt so comfortable with you throughout the entire purchase of our home. You are very knowledgeable in the whole process. You are very accessible when we need you to view a home and are very grateful to have you represent us during the buying process .We would definitely recommend you to all our friends and family who are looking for homes

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