I could not be happier with the services from Rob and his team. We were looking for our first house for a long time and Rob was there with us the entire time. He explained all of the complicated language and accounting in ways that were easy to comprehend and he was very transparent with the fees, etc. He worked up several different loan options and estimates to help us find the one that worked for our financial situation and then did it again a few months later when were were in a different buying situation.
During the search Rob must have provided us with five or six different letters of approval, never complaining and it never seemed like a nuisance to him. Through out the entire process he was responsive to email and phone calls.
The closing process was as streamlined as it could by. Rob and his staff worked diligently to close as soon as possible and we were even able to move up the closing date by two weeks thanks to the fast turn around.
If I every buy another home, Rob will be the first person I call.