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  • roccom1

  • Rocco Tenaglia| 0
  • 3.9
     (3 reviews)
    Responsiveness: 4.3
    Knowledgeable: 4.0
    Helpfulness: 3.7
    Follow Through: 3.7
Information
Loan Officer (10 years experience)
Contributions:0Screen name:roccom1Member since:07/17/2008
    • Emery Federal Credit Union
    • 7890 East Kemper Rd
    • Cincinnati,OH 45249
  • (800) 504-7909 x307Phone
  • (215) 421-8492Phone
  • (215) 673-4076Fax
  • Website
Ratings & Reviews

- Highly likely to recommend

Closed refinance loan.

Summary:

Rocco was a pleasant to work with. I got the best possible rate from him. Everything went smoothly and on time. He answered all of my questions to my satisfaction. There was a new regulation in effect so Rocco helped me get around that. Instead of escrowing my taxes and insurance or buying the rate down to a lower rate, I had to pay my loan balance down, which worked out fine with me because I absolutely did not want to escrow my taxes and insurance. I have recommended my family and friends to go with him.More Less
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Response from Rocco

 

- Highly likely to recommend

Closed refinance loan. Danville, CA

Summary:

I just closed a refinance loan with Rocco. We had a 45 day lock, but we ended up closing in 35 days. The rate and fees offered by Rocco were the best that I received from my Zillow request, and once we locked in with Rocco, those fees were almost spot on with the settlement statement we signed at closing. Rocco's communitcation was excellent. He was thorough and quick in his responses, even though I am on the West Coast and he is in the Mid-West, I never had an issue with an untimely response. He was friendly and knowledgable. I would not hesitate to refer friends and family to Rocco and if I am in need of a loan in the future, my first call will be to Rocco. I could not image the refinance process going any smoother than it did for me.More Less
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Response from Rocco

 

- Will never recommend

Closed refinance loan. Newton, MA

Summary:

Highly dissatified after conducting a refinancing through Emery Federal with Rocco Tenaglia. Always seemed to be doing the minimum to collect his fee, I needed to do all of the work to ensure my interests were being adequately considered. The ultimate mistake was "locking" in a rate with the wrong bank, at a higher rate than we had already discussed. It was fixed, but he acted like it just happens. Without pushing on him, I would have had the wrong loan at a higher rate.

Would not use him again.
More Less
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Response from Rocco

 

About Rocco Tenaglia

Add personality to your profile! Tell the community about yourself, your home, and your profession.

I have been in the Mortgage industry as a Mortgage Consultant for the past 9 years. I view my position here not only to help you with your mortgage, but to help you understand every aspect of the procedure, so that you are comfortable with the process, and understand the process every step of the way.

I have been in the service industry for 33 years. My communication and service skills, in order to help my clients achieve their highest goals in the financing of their home, you will find to be at the highest level possible.
Specialties & Service Areas

Specialties:

Purchase Loan, Refinancing, Home Equity

Recent Contributions
  • Claimed a home.  March 23 2009

  • Saved a favorite home.  March 23 2009

  • Edited facts about a home.  March 23 2009