Dian was an excellent realtor. She responded immediately to my inquiry regarding real estate in Western New York. Dian worked very hard to put together a list of properties that we had expressed interest in over the Christmas Holidays even persuading owners to open their homes to us with short notice. In the beginning of the process we did not like a single home that we selected for viewing based on internet information. Dian never exhibited any signs of frustration or exasperation. Rather, she continued to work diligently with us to help find us our dream home. Although difficult because of our laundry list of wants within a specific budget, Dian was able to find us that home. Once we decided on the property Dian skillfully helped us negotiate the sale price, conveyances and contingencies. Dian was very attentive to our needs, stayed with us throughout the process up until closing and continues to be available for any questions or issues we might have until we move. Dian was extremely professional and in my experience the best realtor I have ever worked with. We have become friends through the process and I would recommend her without hesitation to anyone who is buying or relocating to the Western New York area. She is honest, friendly and reliable. All attributes that make for an outstanding realtor and made this home purchase a truly enjoyable experience.