Ratings & Reviews

 

  
 

11/20/2014 - scottleibert
Sold a Single Family home in 2014 in Inverness, IL.

All I can say is do your research. I normally research more than necessary but I failed to do so with our first realtor and used the first one I talked to. I thought, Multiple Listing Service, anyone can look the property up and buy it. Well, there is a difference. The first realtor had the home about 6 months with very little interest and very little communication. I started to research realtors and found Sarah. The number of homes she sold and the number of listing she had told me she was different. We talked, she showed me a lot of research that her and her team did for our property and similar homes in the area. I was impressed. We switched realtors and Sarah sold our home in about 2 weeks. Her team was on top of everything during the entire process, all showings and every detail was well communicated to us. The closing went much better than I could have hoped for.

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11/19/2014 - lkfoster
Bought a Single Family home in 2014 for approximately $225K in Lake In The Hills, IL.

Sarah and her team were amazing to work with, and she did a great job finding us homes that matched our preferences. She is very knowledgeable and was always available to answer our questions in a timely manner. I will definitely use her services in the future, and I highly recommend her to other buyers.

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11/17/2014 - selenayao1103
Bought a home in 2014.

I just closed my property last Wednesday and Sarah impressed me with her professional services. She based on my situation gave me definitely helpful suggestions. In a word, she is one of the best agents I have ever seen. Highly recommend her!!!!

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10/31/2014 - lzarag98
Sold a home in 2014.

Any question I had were immediately answered. Either Sarah or someone from her team would contact me with the right answer. On my end there were a few moving parts, but Sarah and her team were able to accommodate any requests I had. The people Sarah recommended me to were good as well, a lawyer for the closing and someone to conduct the inspection. I would recommend Sarah's team. As a matter of fact shes going to sell my house and help me buy a new property in the near future as well. Everything was awesome!!

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10/31/2014 - ananya 0
Sold a Single Family home in 2014 for approximately $275K in Schaumburg, IL.

Sarah had been very patient with us while we were looking for a home and needing to sell one. She was very quick in responding to our concerns. She is great at negotiateing and having good communication with the opposite party. Her team had our home sale set up in a very upto date manner. I will not hesitate at all to consult her in future.

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10/29/2014 - pbfunk242
Sold a Single Family home in 2014 for approximately $250K in Pingree Grove, IL.

I have worked with Sarah for all of my Real Estate needs, and I wouldn’t have it any other way. We bought our first home with her 6 years ago, and stumbled upon a house when we were just looking around for fun that we fell in LOVE with before even considering listing our current home. We talked with Sarah about it, realizing that we would likely not be able to move forward-but she made it happen for us! She referred us to her lender (who we had used for the previous home, too), and he gave us options as to how we could move forward with writing an offer (which we did, and was accepted!)

The next step was Quickly listing our home (with 2 dogs and 2 small children) and Sarah was Beyond helpful! She had her stager come and give us some great tips, recommended a Great carpet cleaner who made the house look and smell great, and a handy man to help out with some small repairs we had been needing to take care of. Nervous about having 2 mortgages, we listed our home for sale for a month, with the thought to list for rent a month later if we had no offers. Luckily, we had an offer just under a month, and closed a month later! I was provided with beautiful brochures, feedback for all showings, and Always got a quick response from Sarah and her team. We are now in our Dream Home all Thanks to Sarah! I would never use another agent! My family and friends have also used her, and we can’t think of a negative thing to say! Outstanding!

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10/27/2014 - kristen milner
Showed home in 2014 in Wayne Center, Wayne, IL 60103.

I am a first time home buyer and started working with Sarah after I called her on one of her listings. She walked me through the entire process and gave me a great understanding of what to expect while shopping for my first home. She set me up with a lender who explained the whole process with me and helped me establish a budget. I felt very comfortable asking her questions and always knew she had my best interests in mind. She is extremely knowledgeable and ALWAYS gets back to you within minutes!! Thank you Sarah!

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10/22/2014 - user9216331
Helped me rent a Single Family home in Cary, IL.

Sarah helped me find the perfect rental in the Chicago Northwest Suburbs. I was convinced that it would be impossible to find a rental home that met my needs (I was moving from the city where rental properties are in abundance) and not only did Sarah find me my ideal home but she showed me 6 properties that met all the criteria on my check list. Sarah accommodated my busy work schedule and always found time to show me properties, regardless of day or time. She walked me through the entire process and was always reachable to answer my questions and calm my worries. Sarah and her team were knowledgable, personable, and made the normally stressful process of moving a delight! I would recommend Sarah Leonard to anyone looking to rent, buy, or sell a home. I am looking forward to working with Sarah in the near future to find my dream home to purchase :)

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10/19/2014 - davidgaenzle
Sold a home in 2014.

We hired her because of her aggressiveness and her claim to using the best technology. It turned out that she was very defensive and mean towards us and keep forgetting who was the customer.

Here are some reasons why we would not recommend her:

Seemed like her and her team always had an excuse for why the simplest things were not done or not done right.

Did not receive house brochures to give buyers at our house for over 60 days so they could take it home with them ( big mistake ).

One of their photographers used a common cheap digital camera to take pictures with the lights off, cabinet doors open and blinds closed to put on the MLS. We had to hire a professional photographer at our expense to take great pictures and got immediate responses.

We constantly had to ask for feedback from people that saw our house 2 to 7 days after; but according to Re/Max it should be within 24 to 48 hrs.

Only after we asked for our original contract with her and Re/Max after 70 days ( why didn't she give it to us yet ) did she start to treat us better out of fear of us dropping her.

I would not use her and her team; possibly they take on way more than they can handle! We were not happy or satisfied!!!

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Response from Sarah on 10/22/2014

Thank you for your feedback. Our process and procedures have been tested and proven to be successful. I know that you and your wife were both happy with the fact that we brought you two offers and were able to sell your home for the highest closed sale in your neighborhood for the past two years!! The photos look wonderful on your listing and I stand by the work we put in to selling your home. We kept open lines of communication and I'm sorry this wasn't discussed and rectified earlier! We are always here for ALL our clients ~ I am truly sorry felt that way. -Sarah

 

  

10/13/2014 - user3304396
Sold a Single Family home in 2014 for approximately $250K in Algonquin, IL.

Great communication skills and very professional!! Every step of the home selling process was easy and painless. She's up to date with technology so I was able to do everything from my iPhone. She even stays very professional when the opposing agent starts yelling at her and harrasses my former neighbors. I will never use a different realtor!!!

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