Ratings & Reviews

 

  
 

10/22/2014 - user9216331
Helped me rent a Single Family home in Cary, IL.

Sarah helped me find the perfect rental in the Chicago Northwest Suburbs. I was convinced that it would be impossible to find a rental home that met my needs (I was moving from the city where rental properties are in abundance) and not only did Sarah find me my ideal home but she showed me 6 properties that met all the criteria on my check list. Sarah accommodated my busy work schedule and always found time to show me properties, regardless of day or time. She walked me through the entire process and was always reachable to answer my questions and calm my worries. Sarah and her team were knowledgable, personable, and made the normally stressful process of moving a delight! I would recommend Sarah Leonard to anyone looking to rent, buy, or sell a home. I am looking forward to working with Sarah in the near future to find my dream home to purchase :)

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10/19/2014 - davidgaenzle
Sold a home in 2014.

We hired her because of her aggressiveness and her claim to using the best technology. It turned out that she was very defensive and mean towards us and keep forgetting who was the customer.

Here are some reasons why we would not recommend her:

Seemed like her and her team always had an excuse for why the simplest things were not done or not done right.

Did not receive house brochures to give buyers at our house for over 60 days so they could take it home with them ( big mistake ).

One of their photographers used a common cheap digital camera to take pictures with the lights off, cabinet doors open and blinds closed to put on the MLS. We had to hire a professional photographer at our expense to take great pictures and got immediate responses.

We constantly had to ask for feedback from people that saw our house 2 to 7 days after; but according to Re/Max it should be within 24 to 48 hrs.

Only after we asked for our original contract with her and Re/Max after 70 days ( why didn't she give it to us yet ) did she start to treat us better out of fear of us dropping her.

I would not use her and her team; possibly they take on way more than they can handle! We were not happy or satisfied!!!

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Response from Sarah on 10/22/2014

Thank you for your feedback. Our process and procedures have been tested and proven to be successful. I know that you and your wife were both happy with the fact that we brought you two offers and were able to sell your home for the highest closed sale in your neighborhood for the past two years!! The photos look wonderful on your listing and I stand by the work we put in to selling your home. We kept open lines of communication and I'm sorry this wasn't discussed and rectified earlier! We are always here for ALL our clients ~ I am truly sorry felt that way. -Sarah

 

  

10/13/2014 - user3304396
Sold a Single Family home in 2014 in Algonquin, IL.

Great communication skills and very professional!! Every step of the home selling process was easy and painless. She's up to date with technology so I was able to do everything from my iPhone. She even stays very professional when the opposing agent starts yelling at her and harrasses my former neighbors. I will never use a different realtor!!!

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10/13/2014 - zuser20140611095630641
We connected, but it did not work out. Looking in Wildrose, IL 60174

I didn't end up working with her because timing didn't work out for the house I saw and when I was ready to move forward but I do recall thinking how timely her office responded to me. Someone on top of their business this way almost always tends to bring their A game in my experiences. She impressed me in the little contact I had with her office or I wouldn't have taken my time to write this review.

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10/11/2014 - zuser20140621053801194
Sold a home in 2014.

Sarah and her team were great to work with. She is very knowledgeable about the area and was available whenever I had questions. Her team went above and beyond to help us out. I'm so glad we chose Sarah and would recommend that anyone looking for a realtor choose her as well.

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10/08/2014 - mktoo4
Sold a home in 2014.

Sarah and her team are absolutely wonderful! I was selling my parents home and looked on the internet to find a realtor . I saw that Sarah had a lot of success and good reviews. I am so glad I chose her. The day the house was listed she already had people with appointments to see the home. By the end of the first day we had offers . I had never sold a home before and her team really helped with all my questions and was always availble and when they weren't available got back to me very quickly. I recommend Sarah and her team to everyone I know.

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09/06/2014 - mikevw67
Showed home in 2014 in Lakewood, Village of Lakewood, IL 60014.

I decided to contact Sarah based on the overwhelming number of positive reviews and of her knowledge of the area. I was initially concerned that with her popularity that she might be difficult to reach and equally difficult to work with. Neither were the case with Sarah. She was very responsive and gave me all the time I ever needed.

What impressed me the most about working with Sarah was her ability to point out subtle things with houses that most people might over look when they first walk through a house. At one point I questioned whether she rehabbed houses in her spare time with her overall depth of knowledge.

She was also great about pointing out all the pro's and cons about a house and not in a way that I ever felt was slanted to influence my decisions. It was like having a true 2nd pair of eyes during the buying process.

In short Sarah is everything you could ever ask for in a real estate agent. She knows her houses, she knows the neighborhoods, she knows whats good & bad for resale value, and she's great to work with. I'd give her 20 stars if it were possible!

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08/28/2014 - m maticic
Bought a Single Family home in 2014 for approximately $250K in Carpentersville, IL.
Primary point of contact: Christie Nyquist

Sarah Leonard is hands down the best realtor I have ever worked with. It all started when I was looking for a townhouse to rent in 2013. Sarah and her team were very responsive and were always sending listings to try and find the right fit for me. The team made the process of looking for a place to rent very smooth and a lease was signed in no time! I told Sarah and her team that I would look for her when I thought about purchasing a home.

Less than one year later....

I reached out to Sarah and her team to start looking at homes to purchase, and the flood of listings came my way the same night I told her! She got me set up to get pre-approved with her amazing lender, John Noldan, and was pre-approved the following morning! Sarah kept within my price range and I was never disappointed.

As a first time home buyer, she took the time to explain every detail of the home buying process to me. I found a home that I loved within a day of reaching out to Sarah. I put in an offer and she worked diligently the following day with the seller's agent, and with her "won't take no for an answer" attitude, the offer was accepted! Sarah and her team were very responsive (even on nights and weekends!), and were always available to discuss any questions I had.

They were very helpful through the loan approval process, and sent me checklists of what to do before moving into a new home. This was super helpful and made the home buying process so smooth! She also referred me to a wonderful real estate attorney! I would not hesitate to use Sarah and her team again. I would refer her to anyone I know looking to purchase/sell a home. I couldn't be happier with my new home, and it's all thanks to Sarah and her wonderful team!

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08/27/2014 - andrewhusted104
Bought a Single Family home in 2014 for approximately $450K in Lake Zurich, IL.

Sarah helped me buy a beautiful house in Lake Zurich and even helped us list our current house for rental. She was flexible and extremely helpful. Her connections help make the process smooth and her committment to her clients in outstanding. You can't do much better.

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08/26/2014 - tatetate
Bought a home in 2014.

Great use of Internet, her team was coordinated, listened and did not waste my time. Viewed homes that were selected from a search of homes that matched my selection criteria. I was able to quickly marrow down to home that I wanted to acquire, made offer and responded quickly to competing offer Thanks to Team!

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