Sarah is an ideal agent - smart, extremely responsive and accessible, and a good negotiator. You can tell by the sheer number of homes she helps buy and sell each year that she's very experienced and knows the greater Sacramento market in detail. As anyone buying and/or selling a home knows, the process can be tumultuous and things can seem about to fall apart at any given time. This was especially true in our situation: we had a contingent offer on our new house, and our buyers likewise needed to sell their place before they could buy ours. In essence, the deal was as delicate as a house of cards. We even had our first buyers back out, which left us racing against the clock to save the deal. That was just one of several obstacles, all of which Sarah helped overcome. Somehow, some way, everything worked out. As much as I'd like to credit the real estate gods for making it happen, I give all the credit to Sarah Hensler for making sure things got done. Sarah clearly understands the fundamental mechanics and details of each transaction, and, remarkably, to an equal degree the emotions of her clients - a rare combination indeed. Quite often an agent excels at one aspect, but not the other; Sarah excels at both. We've worked with other agents before who simply do not measure up. Thus, we wholeheartedly recommend Sarah to anyone looking for an agent who cares and gets things done in equal measure. Her sales volume speaks for itself; her sustained success is no fluke. Don't bother calling anyone else.