Shana is simply THE BEST. She sincerely cares and it was evident through each and every step along the way to purchasing our new home. She knows the market inside and out and is an expert negotiator. She is very easy to get in touch with and VERY efficient in arranging showings, and other relevant appointments. She has a keen eye for detail, and that was a real asset while walking through properties and comparing/contrasting them. Working with Shana was an all around excellent experience and also a very enjoyable one!