Shane helped us through a short sale during a divorce. He wound up doing twice the work because he dealt with each of us seperately. He never once made us feel like it was inconvenient for him. He is extremely knowledgeable, personable and easy to get in touch with. He made the process almost enjoyable (considering the unpleasant situation). I had full confidence in him. He is excellent at what he does. I highy reccommend him!