Shelly was 100% on point. Whether we contacted her by email, text or phone call, we always received a speedy response. If she didn't know the answer, which was rare, she was quick to find it and get back with us. Throughout the duration of our quest of finding a new home, we always felt like Shelly was looking out for our best interest. And that really goes a long way with home buying! I'll be calling Shelly again when I get ready to sell!