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Spencer Rascoff's Q&A

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  • Questions (240)
  • Answers (882)
  • Best Answers (15)
  • Helpful (80)

Spencer Rascoff wrote:

What is the value of my home now?

Answer
To the right of the Zestimate on your home's page, you can click to get in touch with an agent (for free) who will do a valuation for you.
16 hours ago
(0)

I need to speak with someone, is there a phone # I can call?

Answer
Hi Andy,We do our customer service here in the Advice boards. We do have a phone number, but that's for advertising sales not customer service.How can we help you?
21 hours ago
(0)

how can I determine the value of my home?

Answer
Looks like the Zestimate is $292,000 (see here), but that's just a starting point.     On that home's page, click on a "get a free professional estimate" next to the Zestimate and you'll be connected with a real estate agent who can help.
1 day ago
(0)

How do I file a complaint with Zillow about erroneous content?

Answer
Hi ramvenka,Please post here (or email me) with any specific issues. Thanks!
1 day ago
(0)

Just purchased house, can't figure out how to delete listing photos. Please tell us how to do this!

Answer
Please email me and I'll delete them for you. spencer at zillow dot com
1 day ago
(0)

Why can only a registered realtor can change the house status. I'd like to change it myself.

Answer
As long as you've "claimed" the home, you can change the status. If you still have a problem, please email me (spencer at zillow dot com)
1 day ago
(0)

Deleting photos

Answer
Hi,If you send me an email I can remove them for you. Spencer@zillow dot com
1 day ago
(0)

Why isn't my photo on the Agents Directory page when it is on the profile page?

Answer
Hi Roxy,Thanks for helping us find a software "bug". We'll work to get it fixed.
1 day ago
(0)

I have posted my listing, but the grade school listed is not correct (wrong county, etc)..

Answer
    Hi Bonnie,Unfortunately the way we show schools on our listings pages is based purely on proximity. However you can change the school associated with a home. If you need help figuring out how, please comment again here and I'll come help...
2 days ago
(0)

HOw do i obtain comparable home sales prior to 3/31/09?

Answer
   Here is a video on comps.Select "recently sold" on the map view and then when you're looking at them as a list you can see the dates of the sales.
2 days ago
(0)
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