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Spencer Rascoff's Q&A

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  • Questions (238)
  • Answers (846)
  • Best Answers (15)
  • Helpful (79)

Spencer Rascoff wrote:

Discrimination - Removing a Property from Zillow

Answer
No, that's not what I said. Data providers don't remove specific homes either. If a home isn't on Zillow, it's almost certainly because a specific home's info isn't in the public record for some reason. Examples could include that the home is new construction and isn't on file with the county yet, or perhaps the property has been subdivided and isn't on file properly with the county yet. Alternatively an actual error has occurred wherein someone at the county or data provider's office made a mistake and didn't enter in a home correctly. The bottom line is that any home missing from Zillow is unintentional and hasn't been removed on purpose.
8 hours ago
(0)

Discrimination - Removing a Property from Zillow

Answer
Hi everyone,Spencer from Zillow here.No we don't allow people to have their home removed from Zillow (video here).If there are other homes in your area that aren't on Zillow that's because for some reason their data wasn't in the public domain or because one of our data partners for some reason didn't feed the data to us. It's not because Zillow removed the home from our website. (We don't do that.)
14 hours ago
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why some of the forclosure dis not list a price or even information on house details

Answer
Hi,We don't put foreclosure info (e.g., price, photos) on the Zillow map. Instead we've partnered with foreclosure.com and you need to click over from Zillow to their site where they have a monthly subscription product which you have to pay in order to see the foreclosure listings info.
14 hours ago
(0)

How to correct house facts?

Answer
Here's a video to help.
18 hours ago
(0)

How to contact Zillow?

Answer
Hi Tom & Cindy,The phone # listed below is for advertising sales. Feel free to call it, but be forewarned that we'll try to sell you ads if you do!If you have a customer service type question, please feel free to email me (spencer at zillow dot com) if you don't want to post it in the Advice forum.Thank you.
1 day ago
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I would like to be featured as an agent on the site.

Answer
Hi Teresa,I'll have someone contact you.
5 days ago
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I had an error in my feed. I have fixed it now, how long will it take for my listings to show up?

Answer
Hmmmm... let's give it one more night.Let's see if the feed runs ok tonight.
October 23
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Has Moreno Valley hit bottom yet? if not, when will this occur?

Answer
Here's the link to the Moreno Valley local page on Zillow. Certainly doesn't look like it has hit bottom yet to me....
October 23
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I had an error in my feed. I have fixed it now, how long will it take for my listings to show up?

Answer
We run our feeds nightly, so this should be fixed tonight.If it's not, please post again here and I'll come and check it out.Thanks!
October 22
(0)
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