As buyers, and a relocation from the northeast - my husband and I are typical nor'easters (we question/doubt/fault-find about everything!) We have a unique situation, which required some extra effort on Laura's part, and often we found ourselves looking at houses that Laura probably would not have bothered to show us. Laura's also got a great staff and her team is the best! Sue in her office is seriously the nicest person I have ever met! She was so awesome and while we were in the midst of house hunting, Sue kept us informed, and in the loop at all times. We were seeking a home with more land, and Sue always gave us properties to look at and do a drive by before we saw it with Laura. Once we found one that would work, Laura was responsive and helpful. We looked at everything from the "perfect house" to the "diamond in the rough". Laura was very tolerant of our pickiness and never once seemed aggravated or frustrated with us - even when we were feeling frustrated ourselves. Then, once we found THE house, she was helpful throughout - from the first offer, to deciding it may not be the one, to coming back to it, and then through to the final offer. Now, we've been here a couple of months and we love our new home! Thank you Laura and Sue!