Bought a Single Family home in 2012 for approximately $650K in Redwood City, CA.
To be honest, I was a little terrified of the process of buying a home. This was our first home and we'd heard PLENTY of horror stories. Not, really, knowing where to begin even, we wandered around Zillow for a while and started putting in requests for information on a few properties. Other agents that contacted us or with whom we worked in the beginning were pushy, or really passive aggressive, or seemed to be barely interested in us at all. Stephen walked this amazing line of "I know what I'm doing" and "I want you to tell me what you need."
Ultimately, though, the easy and confident demeanor he presented - tempered with honesty in admitting when he wasn't familiar with aspects of our new home, like the pool - both kept us calm throughout a potentially stress-nightmare, and gave us a sense that we were "in good hands." I've already passed Stephen's information on to one friend whose sister is going to be looking to buy in the area, soon (her agent was pretty bad), and intend to do the same when any of our friends start to consider buying.
Truly remarkable service!
We were first time home buyers and new to the Bay area. Stephan was extremely easy to work with from the very beginning; sending us several properties to consider, directing us to the right areas to look, and always willing to look at houses with us. When it came time to put down an offer, Stephan thoughtfully walked us through the process and answered every question so we felt comfortable.
In the end, it's Stephan's demeanor that proved to be most helpful in this process. He kept us calm, confident and well-informed. We never had a question that he had our best interests in mind. He was the perfect trusted advisor.
Stephan was outstanding in helping us sell our condo. It was a very difficult and stressful escrow close since the buyers were first timers and demanded everything more than a normal sale process.
Without his professionalism and attention to details I doubt if the sale would have gone thru.
He provided excellent brochures and videos to support our sale.
I would recommend Stephan and his services to anybody
Bought a Single Family home in 2012 for approximately $525K in Belmont, CA.
We first contacted Stephan because we read his excellent reviews and we are so thankful we met with him because he is one of a kind Realtor! He is very laid back, honest, efficient and very professional. Stephan never rushed us and he has always been very accessible for all the questions we had. Since we were first time home buyers, we were lucky we found someone as helpful as Stephan. We found the house we liked and it was a multiple offer situation. Stephan not only helped us through all the paperwork and gave us advice on how our offer could stand out, but he was in constant communication with the listing Agent. From multiple bids, our offer got chosen and I know we wouldn’t be able to do it without Stephan’s help. Then he walked us through every step, from scheduling inspection and appraisal to organizing everything to make sure we could close escrow on time!
We highly recommend him to anyone, and we can assure your escrow process will be so smooth you won’t even have to stress about it!
If i had to use one word to describe our experience with stephan marshall it would be "Fantastic'! From the first meeting with Stephan at a sunday open house my husband and I felt a connection. We were both struck by his low-key, 'no hard sell' approach to us as well as his friendly nature. We signed up with Stephan and that was the start of of a awesome relationship beginning with the hiring of contractors for an extensive remodel and ending with the incredibly quick sale of our home 1 month ago. Throughout the process stephan was there for us, offering help in any way from recommending contractors(who by the way were competent and honest) to advising us on expenditures and all the while keeping that wonderful low-key don't stress approach.... Just an awesome experience start to finish and to top it off stephan brought us a buyer with offer, sale and closing all completed within 1 month! amazing.
Bought a Condo home in 2011 for approximately $325K in South San Francisco, CA.
As a first time home buyer that is not originally from the Bay, I was extremely lucky that I was referred to Stephan. He took me from point A to point Z every step of the way. I can attest to pretty much what everyone else has written in the other reviews. The only thing I can add is that Stephan has a network of contacts that I am 100% certain made the entire process smoother than it would have been with another agent.
Sold a Single Family home in 2011 for approximately $675K in San Bruno, CA.
Having never sold a home before, I didn't know what to expect from our agent (a personal referral), but Stephan made a complex process easy and pleasant. The sales literature, web site, and staging of the home were all first-rate and exceeded expectations. Stephan advised us every step of the way on prudent expenditures for repairs and improvements (and which not to bother with). We went through two negotiations because the first buyers washed out, and I felt well-advised at every point. In the end the home sold for more than our asking price. Stephan was ethical, considerate, and very responsive at all times. I recommend him without reservation.
I am a local investor and I have been wokring with Stephen now for several months. He is by far and away the best agent in San Bruno. Take it from me, I have worked with dozens of agents in the area, and you would be amazed at the incompetence of most real estate agents. Stephen is very "matter of fact" and does not go for the "hard sell". He's was born and raised in the area and his family has run Marshall Realty for several decades. If you are considering buying a home, use Stephen, you won't be disappointed.