My husband and I were looking to purchase our first home and we started this journey with another area realtor, and every "worst case scenario" that could have happened, did (and not with the prospective houses, or ourselves!). We all but gave up on our dream and then we heard of Jessica. I thought that we would give her a chance before we completely gave up and I am so glad that we did! Our biggest mistake was not calling her first! Right from the very beginning, she was so warm and friendly. Our first meeting was to get to know each other so that she would know our personalities, likes and dislikes, etc. There was never any pressure during any of it, she explained everything in a way that we understood, but she never talked down to us. She had the utmost respect at all times, and was incredibly reliable. Jessica took the time to listen to what we needed and what we wanted, all while remaining open and honest with us at all times. Her only rule for us was to not panic, unless she told us to (which never happened, thankfully!). Jessica is able to hand hold when necessary but to also equip buyers with the knowledge and confidence that they need to make educated choices, so that the ultimate outcome is the best for what the buyer needs. At the beginning of our search for a home, it was a disaster and we all but gave up hope. After we met Jessica, we not only bought our first home, but we closed with a lot more knowledge of houses, the market, etc. than we started with. If we ever have anything to do with realty in the future, I can think of no other name than Jessica Dillenbeck to ensure our success and I cannot recommend her enough!